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Retail Sales Associate, Houston Premium Outlets

2 months ago

Cypress, Texas, United States Vuori, Inc. Full time
About Vuori, Inc.

Vuori, Inc. is a dynamic and fast-paced retail environment that reflects the company's brand values. We are committed to inspiring others to take on all aspects of their lives with clarity, enthusiasm, and a lot of fun along the way.

Job Description

The role of a Retail Sales Associate at Vuori, Inc. is to forge connections with customers while communicating the company's brand values through insightful product knowledge and a happy, optimistic outlook.

Key Responsibilities
  • Create an Unforgettable Customer Experience
    • Forge lasting relationships with customers.
    • Work with the sales team to ensure each customer receives the best service possible.
    • Greet customers in a timely, authentic, and engaging manner.
    • Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
  • Be the Business
    • Achieve sales goals in a team-based commission environment.
    • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
    • Assist in the completion of projects while keeping the focus on customer experience.
    • Communicate inventory needs to support the business goal.
  • Operations
    • Ensure the sales floor is stocked every evening.
    • Collaborate with management in areas of inventory management.
    • Ensure the retail store is cleaned on a regular basis - including floors and bathroom.
    • Understand and execute cash control procedures, including bank deposits and petty cash.
    • Assist in the implementation and maintenance of all merchandising/visual directives.
    • Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
    • Identify and communicate product concerns in a timely manner.
    Qualifications
    • Must be available to work nights, weekends, and holidays.
    • Must adhere to scheduled shifts with punctuality.
    • Ability to develop relationships with customers and colleagues.
    • Ability to positively and proactively handle customer concerns.
    • Ability to prioritize multiple tasks in a fast-paced environment.
    • Ability to quickly learn new procedures and processes.
    • Strong organizational skills and follow-through skills.
    • Excellent communication and interpersonal skills.
    • High level of ownership, accountability, and initiative.
    • Eager to develop new skills and responsive to feedback.