Customer Service Sales Representative
1 week ago
Full-Time Retail Sales Associate
Location: Various Stores
Position Type: Full-Time
Wage: Not Specified
Key Responsibilities:
As a Retail Sales Associate, you will be the face of our company, providing exceptional service to our customers. Your primary duties will include:
- Welcoming customers with a friendly demeanor and assisting them with their inquiries.
- Utilizing the 5-step GREAT program to enhance customer interactions: Greet, Engage, Request Credit, Explain Savings, and Thank the Customer.
- Staying updated with the latest technology to better serve customer needs.
- Maintaining cleanliness and organization in fitting rooms, sales floors, and work areas according to company standards.
- Being flexible and willing to cross-train in various departments as required.
Qualifications:
Required:
- Ability to lift up to 50 pounds regularly.
- Capability to spend the majority of work hours standing or moving, including bending, stooping, and reaching.
- Commitment to adhering to company policies and procedures.
- Consistent attendance and punctuality.
- Strong verbal and written communication skills.
- Basic math and reading skills, along with attention to detail.
- Ability to work collaboratively within a team environment.
Preferred:
- Previous experience in retail.
- Comfortable using technology while performing job duties.
Company Mission:
At Kohl's, we strive to inspire and empower families to lead fulfilling lives. We believe that our associates deserve the same growth opportunities as our customers, fostering an environment that feels like home. We are dedicated to balancing hard work with enjoyment, creating a positive workplace culture.
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