Member Experience Coordinator

3 days ago


Nashville, Tennessee, United States Taymax Group Full time
About the Job

As a Member Services Representative, you will play a key role in providing exceptional customer service to our members and guests. You will be responsible for handling front desk activities, facilitating updates to member accounts, and responding to questions and concerns in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and assisting with tours and membership sign-ups.
  • Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
  • Assist in maintaining the cleanliness of the club and completing daily assigned tasks.
Benefits
  • Paid training and certification programs.
  • A competitive salary range of $11.00 - $11.50 per hour.
  • The opportunity to work in a fast-paced environment and contribute to the success of a dynamic company.


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