Guest Experience Coordinator

3 weeks ago


Nashville, Tennessee, United States SusieCakes Full time

We are seeking an experienced Guest Experience Coordinator to join our team at SusieCakes. In this role, you will be responsible for ensuring that our guests receive exceptional service and enjoy an above-average dining experience.

The ideal candidate will have at least 2+ years of experience in a retail or restaurant environment, with a proven track record of success in sales and customer service.

You will work closely with our culinary team to manage daily communication logs, meal breaks, food safety procedures, and COVID protocols, while also communicating new product offerings, company initiatives, and general updates to the team.

We offer a competitive salary range of $18-21/HR + tips (average is $2-3/HR), as well as a comprehensive benefits package including flexible work schedules, free non-slip shoes, birthday month PTO, and more.



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