Senior Retail Operations Manager
1 week ago
In this exciting role, you will have the opportunity to lead and develop a team of retail professionals, driving sales growth and delivering exceptional customer experiences. As a Senior Retail Operations Manager at Giant Food, you will be responsible for overseeing the day-to-day operations of our stores, ensuring that all aspects of store management are running smoothly.
About UsGiant Food is one of the largest grocery retailers in the Baltimore-Washington area, with over 160 stores across D.C., Maryland, Virginia, and Delaware. We pride ourselves on providing our customers with an unparalleled shopping experience, offering a wide range of products and services that make their lives easier.
The RoleThis is a senior-level position that requires a strong background in retail operations management. You will be responsible for:
- Leading and developing a team of retail professionals to achieve sales growth and customer satisfaction goals
- Overseeing store operations, including inventory management, labor control, and asset protection
- Developing and implementing strategies to drive sales growth and improve customer satisfaction
- Maintaining high levels of customer service and ensuring that all customers receive a positive shopping experience
- Collaborating with other departments to ensure seamless execution of company initiatives
To be successful in this role, you will need:
- A minimum of 5 years' experience in retail operations management, preferably in a similar-sized company
- Proven track record of driving sales growth and improving customer satisfaction
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
We offer a competitive salary of $65,000 - $95,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Additionally, we provide opportunities for professional development and career advancement within the company.
At Giant Food, we believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer a dynamic and supportive work environment, where you can grow your career and contribute to the success of our company.
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