Customer Relationship Manager
1 week ago
We are seeking a skilled Customer Relationship Manager to join our team at TrustBank. As a key member of our Wheaton branch, you will be responsible for developing highly personalized customer relationships and providing exceptional customer service.
Key Responsibilities:
- Promote TrustBank's Core Values and Service Standards
- Cross-sell products to customers to meet their needs
- Represent TrustBank at community functions and in your network to generate new relationships
- Provide Excellent Customer Service by opening new business and personal accounts, issuing and redeeming certificates of deposit, and assisting customers in resolving account-related problems
- Work collaboratively with the team for friendly, efficient, and accurate operation of the bank
Requirements:
- Must have high school education and be able to master on-the-job training requirements
- Associates degree or higher in business or finance is preferred
- A minimum of two years in retail banking experience is required
Benefits:
- Competitive Compensation with incentive opportunity and discretionary year-end bonus
- Comprehensive employee benefits, including medical, dental, vision, disability, life insurance, HSA contribution, and Section 125
- Paid vacation, sick, personal, plus federal holidays
- 401k with ESOP and a discretionary employer match in bank stock
- Tuition reimbursement
Working Conditions:
The position is a full-time position, working 40-hours per week. Banking hours are Monday – Friday, 8 AM – 6 PM. Schedule is subject to change based on the needs of the bank. The noise level in the environment is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms, and talk or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
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