Fitness Operations Manager
4 weeks ago
We are seeking a highly skilled and motivated Assistant Manager to join our team at Planet Fitness. As an Assistant Manager, you will play a critical role in ensuring the success of our club by providing exceptional customer service, leading a team of associates, and contributing to the overall operational excellence.
Key Responsibilities
- Partner with the General Manager to manage the entire operation and management of the club, ensuring positive member experience, teamwork, and operational excellence.
- Manage and be responsible for all aspects of the club's operation in the absence of the General Manager, focusing on productivity, customer service, and financial performance.
- Assist with recruitment, hiring, and training to ensure the club is fully staffed and equipped to meet member needs.
- Ensure exceptional customer service by creating a welcoming environment, greeting and assisting members, and responding to their inquiries and needs.
Requirements
- At least one year of management experience, with a preference for fitness, retail, or hospitality experience.
- An Associate's degree in Exercise Science, Business, Kinesiology, or a similar field, or a combination of experience and education.
- Must be 18 years of age or older.
- Ability to stand and walk continuously during shifts, with frequent talking to members and potential members.
- Must be able to lift 45 pounds and pass a satisfactory background check.
About Planet Fitness
Joining the Planet Fitness family means being part of a company that cares about bettering the health and wellbeing of our communities. We offer a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. We encourage professional growth and development, foster lasting connections among colleagues, and make a positive impact in our local communities through our Judgement Free Generation philanthropic initiative.
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