Store Manager

5 days ago


Burlington, Vermont, United States Fatface Corporation Full time
Job Overview

The FatFace Corporation is seeking a highly motivated and experienced Store Manager - Key Holder to join our team. This role will be responsible for managing the store's operations, ensuring excellent customer service standards, and driving sales growth.

Key Responsibilities
  • Commercial Management
    • Manage KPIs set by the store manager to maximize profitability through the retail plan.
    • Drive sales growth while maintaining cost controls and crew productivity.
  • Leadership and Team Development
    • Assist in the development of the crew to reach their full potential.
    • Ensure high standards of customer service and store presentation.
  • Operational Excellence
    • Proactively manage the performance of yourself and your team across all business KPIs.
    • Ensure that the store is working to budget through effective scheduling, cost controls, and crew productivity.
  • Brand Ambassadorship
    • Act as a brand ambassador, promoting the FatFace brand and culture to customers.
    • Deliver excellent customer service standards, keeping the customer at the heart of all decisions.
Requirements

To be successful in this role, you will need:

  • Previous experience at retail management level within a recognized brand.
  • Demonstrable experience of working with KPIs and sales and performance targets.
  • Experience of leading, coaching, and managing teams, including recruitment, training, development, and performance/disciplinary management.
  • Management level experience of operational, stock, IT, and cash management systems.
  • Excellent communication skills, influencing, problem-solving, and decision-making skills.
Benefits

This role offers:

  • A competitive salary of £40,000 - £50,000 per annum.
  • A comprehensive benefits package, including health insurance, pension scheme, and employee discounts.


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