Store Manager
5 days ago
The FatFace Corporation is seeking a highly motivated and experienced Store Manager - Key Holder to join our team. This role will be responsible for managing the store's operations, ensuring excellent customer service standards, and driving sales growth.
Key Responsibilities- Commercial Management
- Manage KPIs set by the store manager to maximize profitability through the retail plan.
- Drive sales growth while maintaining cost controls and crew productivity.
- Leadership and Team Development
- Assist in the development of the crew to reach their full potential.
- Ensure high standards of customer service and store presentation.
- Operational Excellence
- Proactively manage the performance of yourself and your team across all business KPIs.
- Ensure that the store is working to budget through effective scheduling, cost controls, and crew productivity.
- Brand Ambassadorship
- Act as a brand ambassador, promoting the FatFace brand and culture to customers.
- Deliver excellent customer service standards, keeping the customer at the heart of all decisions.
To be successful in this role, you will need:
- Previous experience at retail management level within a recognized brand.
- Demonstrable experience of working with KPIs and sales and performance targets.
- Experience of leading, coaching, and managing teams, including recruitment, training, development, and performance/disciplinary management.
- Management level experience of operational, stock, IT, and cash management systems.
- Excellent communication skills, influencing, problem-solving, and decision-making skills.
This role offers:
- A competitive salary of £40,000 - £50,000 per annum.
- A comprehensive benefits package, including health insurance, pension scheme, and employee discounts.
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