Sales Operations Manager

7 days ago


Burlington, Vermont, United States Men's Wearhouse Full time
About the Role

We are seeking a highly motivated and experienced Sales Operations Manager to join our team at Men's Wearhouse. As a key member of our store leadership team, you will play a vital role in driving sales performance, providing excellent customer service, and ensuring operational excellence in our stores.

Job Summary

The ideal candidate will have a minimum of 1 year of retail or sales experience and possess excellent leadership and communication skills. You will be responsible for partnering with our management team to lead store staff to achieve sales, service, and operational expectations. This includes inspiring store teams to achieve their best performance, executing initiatives to maximize growth and potential, creating an engaged and inclusive store environment, and elevating the customer experience through operational excellence.

Main Responsibilities
  1. Partners with Store Management Team: Work closely with our management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
  2. Model Company Values: Lead by example, demonstrating company values and active coaching to inspire store teams.
  3. Communicate Effectively: Communicate priorities and sales-driving information effectively to ensure store staff is equipped to maximize business.
  4. Assist in Recruiting: Assist in recruiting store staff and contribute to an inclusive store environment.
Key Performance Indicators
  1. Sales Performance: Support the management team in achieving store business plans, including sales, customer service, and operational goals.
  2. Operational Excellence: Partner with management team to ensure proper staffing to execute initiatives and operational tasks to deliver on the customer promise.
  3. Customer Experience: Assist in training the store team on customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score.
Qualifications
  • Minimum of 1 year of Retail or Sales experience.
  • Creative individual with good judgment and a pulse on the business.
  • Self-motivated, results-oriented, strategic thinker.
  • Strong organizational and leadership skills.
  • Excellent written and verbal communication skills.
  • Active listening and problem-solving skills.
  • Proven ability to train and develop high-performing store teams.
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing.
Physical Requirements
  • Ability to stand and walk for the majority of work shift.
  • Frequently bend, squat, and twist.
  • Lift up to 50 lbs.
  • Climb a ladder to reach merchandise and supplies.
  • See and distinguish between fabric patterns and colors.

Estimated Salary: $60,000 - $80,000 per year based on location and experience.



  • Burlington, Vermont, United States Cellular Sales Full time

    **About Us**We are Cellular Sales, a leading mobile technology consulting firm dedicated to delivering exceptional experiences for our customers and team members alike.Our mission is to set the bar high in the industry while creating a family-like culture that values growth, development, and teamwork.As a Customer Support Representative at Cellular Sales,...


  • Burlington, Vermont, United States DoubleTree Hotel- Burlington, VT Full time

    The DoubleTree Hotel-Burlington, VT is seeking a skilled Sales and Business Development Manager to join its team. This role plays a pivotal part in introducing the hotel to new clients, working with existing customers, soliciting new accounts, and contributing to the hotel's overall success.The successful candidate will be responsible for achieving...


  • Burlington, Vermont, United States RT Leonard Shelburne Full time

    Job OverviewWe are seeking a highly skilled Bagel Shop Operations Manager to lead our front-of-house team in delivering exceptional customer experiences and driving sales growth.


  • Burlington, Vermont, United States Price Chopper Full time

    Seeking an experienced and skilled Front End Operations Manager to lead our store's customer service and checkout operations. As a key member of our team, you will be responsible for ensuring that every customer has an exceptional experience in our store.About the Role:Manage and supervise a team of cashiers, bottle associates, and service clerks to ensure...


  • Burlington, Vermont, United States Miller Motors Sales Full time

    Are you passionate about delivering exceptional results in a fast-paced environment?We are seeking an experienced Automotive Detailer to join our team at Miller Motor Sales in Burlington, WI.About the Role:The successful candidate will be responsible for ensuring all vehicles meet the highest standards of cleanliness and presentation.Key...


  • Burlington, Vermont, United States Miller Motors Sales Full time

    Job DescriptionA career opportunity at Miller Motors Sales as an Automotive Quick Lube Technician is now available. As a key member of our team, you will play a vital role in maintaining and servicing vehicles to the highest standards.Key Responsibilities:Perform comprehensive vehicle inspections to identify potential issuesCommunicate with colleagues to...


  • Burlington, Vermont, United States NEIGHBORHOOD SMOOTHIE LLC Full time

    Job OverviewTropical Smoothie Café is seeking a highly motivated and experienced Lead Café Operations Manager to join our team in Alamance Crossing. As a key member of our management team, you will be responsible for leading café operations, managing staff, maintaining high standards of cleanliness and service quality, and driving sales growth.Key...


  • South Burlington, Vermont, United States Fitness Holdings North East LLC Full time

    Company OverviewAs a rapidly growing company, Fitness Holdings North East LLC is committed to providing a unique and engaging experience for its members. With over 40 locations currently and 60 planned, our General Manager position offers a tremendous opportunity for growth & career advancement. SalaryWe offer an attractive salary with a monthly bonus plan,...


  • Burlington, Vermont, United States Outdoor Gear Exchange Full time

    About the Role We are seeking a highly skilled Logistics Specialist to join our team at Outdoor Gear Exchange. As a key member of our logistics and supply chain operations, you will play a pivotal role in ensuring the smooth and efficient operation of our processes. Your primary responsibilities will revolve around picking online orders, restocking products...


  • South Burlington, Vermont, United States Hannaford Supermarkets Full time

    Job TitleSeafood Sales Manager - Hannaford SupermarketsAbout the JobAs a Meat and Seafood Sales Manager at Hannaford Supermarkets, you will be responsible for providing exceptional customer service, managing department operations, and supervising a team of associates. This role requires strong communication and leadership skills, as well as the ability to...


  • Burlington, Vermont, United States Premium Brands Services, LLC Full time

    About Us">At Premium Brands Services, LLC, we are committed to providing exceptional customer experiences and empowering our employees to succeed. As a leading retailer, we strive to deliver high-quality merchandise and services that meet the evolving needs of our customers.">Job Summary">We are seeking an experienced Retail Store Operations Director to lead...


  • Burlington, Vermont, United States NEIGHBORHOOD SMOOTHIE LLC Full time

    Job DescriptionJob Title: Cafe Assistant ManagerJob Summary:As a Cafe Assistant Manager with Tropical Smoothie Cafe, you will play a vital role in assisting the Cafe Manager in overseeing the day-to-day operations of our cafe. Your primary goal will be to maximize profitability while ensuring exceptional customer service.Key Responsibilities:Cafe...


  • Burlington, Vermont, United States Cone Health Employee Health & Wellness Full time

    Security Operations Manager Job DescriptionThe Security Operations Manager at Cone Health Employee Health & Wellness oversees the daily activities of security staff and ensures the preservation of peace and order, crime prevention, and protection of individuals and property. This role is responsible for supervising security officers, assessing shift...


  • Burlington, Vermont, United States Piedmont Metals of Burlington Full time

    Discover a challenging career opportunity at Piedmont Metals of Burlington as Manufacturing Operations Director.We are seeking an experienced professional to lead our manufacturing organization, drive process improvement, and ensure operational excellence. If you have a proven track record in senior manufacturing management and direct P&L responsibility, we...


  • Burlington, Vermont, United States Fjällräven North America Full time

    About the RoleWe are seeking a highly skilled Retail Operations Manager to join our dynamic team at Fjällräven North America. This part-time supervisor role is based in our Burlington retail store, reporting to the Store Manager.


  • Burlington, Vermont, United States Club Pilates Full time

    About the Role">Club Pilates is a dynamic and growing boutique Pilates studio seeking an experienced Assistant Manager to join our team. As a key member of our management team, you will play a vital role in driving sales, managing staff, and ensuring exceptional customer service.Key Responsibilities:">Sales and Retention: Achieve and exceed sales targets,...


  • Burlington, Vermont, United States Gecko ME, MA, NH, VT Full time

    **Gecko ME, MA, NH, VT Seeks General Manager**We are seeking an experienced and results-driven General Manager to lead our restaurant operations in Burlington, VT. This is a fantastic opportunity for someone who thrives in fast-paced environments and is passionate about delivering exceptional guest experiences.The successful candidate will be responsible for...

  • Store Manager

    4 days ago


    Burlington, Vermont, United States Fatface Corporation Full time

    Job OverviewThe FatFace Corporation is seeking a highly motivated and experienced Store Manager - Key Holder to join our team. This role will be responsible for managing the store's operations, ensuring excellent customer service standards, and driving sales growth.Key ResponsibilitiesCommercial ManagementManage KPIs set by the store manager to maximize...


  • Burlington, Vermont, United States The University of Vermont Health Network Full time

    OverviewThe University of Vermont Health Network is a leading healthcare provider in the region, and we are seeking a highly skilled Senior APP Operations Manager to join our team.Estimated Salary Range$71,130 - $96,030 per year, depending on experience.About the RoleThis is an exciting opportunity for an experienced Advanced Practice Professional (APP)...


  • Burlington, Vermont, United States Coca-Cola Beverage Northeast Full time

    Company OverviewCoca-Cola Beverages Northeast is a leading beverage company that delivers more than just your favorite drinks. We live our values by investing in our people, focusing on customers, and championing the communities we serve.About the JobWe are seeking a Sales Merchandiser to join our team in Burlington, VT. As a Sales Merchandiser, you will...