Front End Operations Manager

7 days ago


Burlington, Vermont, United States The Golub Corporation Full time
Job Overview

We are seeking an experienced Front End Operations Manager to oversee the entire Front End operation of our store, ensuring fast, friendly, and efficient customer service.

About The Role
  • Responsible for overseeing the entire Front End operation, including customer checkout, bottle return, cleaning, and other related duties.
  • Ensures all front end policies and procedures are adhered to at all times.
  • Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
Responsibilities
  1. Ensure the highest level of customer service and courtesy is provided at all times.
  2. Consistently work within company 5S efficiency standards.
  3. Ensure each associate asks each customer for an AdvantEdge Card.
  4. Train and supervise all cashiers, bottle associates, and service clerks.
  5. Schedule associates and perform other administrative-like duties.
Requirements
  • Must be at least 18 years of age.
  • Satisfactory Performance Reviews.
  • Strong Organizational skills and ability to multi-task.
  • Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
  • Strong communication skills.
  • BASIC Literacy.
  • BASIC Computer Skills.
Compensation

The estimated salary for this position is $16.00-$24.50 per hour, commensurate with experience and qualifications.

About Us

The Golub Corporation values diversity in its workforce and is an equal opportunity employer. We offer a comprehensive benefits package, including health insurance, 401(k) match, paid time off, and more.



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