Retail Store Leader

1 week ago


Burlington, Vermont, United States Premium Brands Services, LLC Full time
About the Role

We are seeking a highly skilled Retail Store Leader to join our team at Premium Brands Services, LLC in Burlington, MA. As a Retail Store Leader, you will be responsible for leading the customer and associate experiences in your store.

Key Responsibilities:
  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
  • Use technology to provide customers with a seamless omnichannel shopping experience.
  • Hire and build an effective store team through training, coaching, and talent development.
  • Create an inclusive store environment for associates where everyone feels welcome and engaged.
  • Develop a strong operational dynamic within the team to achieve store goals.
  • Promote in-store community events and philanthropic partnerships.
  • Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
  • Analyze reporting to develop short and long-term retail plans.
Requirements:
  • 2+ years retail Store Manager or service industry experience (preferred)
  • Brings a hospitality mindset when engaging with customers and associates
  • Strong people management skills and an ability to develop talent
  • Effective leadership, interpersonal, and communication skills
  • Technology proficient and ability to operate a point-of-sale system
  • Strong business acumen and ability to develop strategies and create action plans to drive results
  • Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
What We Offer:
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
  • Medical, dental, vision insurance, and 401(k)
  • Time off – paid time off and holidays
  • Incentive Reward Program

We estimate the annual salary for this role to be around $60,000-$80,000 depending on experience.



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