Skilled Automotive Service Professional

4 weeks ago

Sanford, Maine, United States AutoNation Full time
Job Summary

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions for their needs.

We are seeking a skilled automotive service technician to perform vehicle repair and maintenance as assigned in accordance with dealer and factory standards, and build customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.

Key Responsibilities
  • Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
  • Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
  • Diagnose the cause of any malfunction and perform repair, if authorized by the customer.
  • Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician's tools not normally inventoried by the Service department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive loyalty.
Performance Metrics
  • The performance of a skilled technician is measured by achieving targeted production, targeted sales, and targeted customer satisfaction index.
Requirements
  • High school diploma or equivalent.
  • Requires a minimum of 2 years experience as an automotive technician.
  • Automotive technical training (varies based on store needs).
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver's license and have and maintain an acceptable, safe driving record.
Career Growth Opportunities
  • Our associates have many choices for career growth and development after success in a service technician role. Opportunities may include:
  • Master-certified technician.
  • Service advisor.
  • Service management.
Benefits and Perks
  • Competitive compensation and 401k matching.
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Exclusive RX pet program offering discounts on medications.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Autogear.
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.

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