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Customer Service Representative

2 months ago

Kennesaw, Georgia, United States Brad Cooper - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers through effective communication and follow-up.
  • Provide accurate and timely responses to customer inquiries regarding insurance products, policies, and claims.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.

What We Offer:

  • A competitive salary and commission-based bonus structure.
  • A comprehensive benefits package, including health insurance, paid time off, and a 401(k) matching program.
  • Opportunities for professional growth and development within our agency.
  • A dynamic and supportive team environment.

Requirements:

  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Self-motivated and proactive in problem-solving.
  • Detail-oriented and organized.
  • Ability to obtain a Property and Casualty license and a Life and Health license.

About Our Agency:

Brad Cooper - State Farm Agent is a leading insurance agency dedicated to providing exceptional service and support to our clients. We are committed to building strong relationships and delivering personalized solutions to meet the unique needs of our customers.