Customer Service Representative

7 days ago


Kennesaw, Georgia, United States NorthPoint Search Group Inc Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Receptionist to join our dynamic team. As a Customer Service Receptionist, you will be responsible for providing exceptional customer service to our clients, handling inbound phone calls, and assisting with their medical device needs.

Responsibilities
  • Promptly and efficiently handle inbound phone calls, listening, understanding clients' needs, and helping them solve their challenges.
  • Enter caller information into our system accurately and in a timely manner.
  • Provide the highest levels of customer service to clients consistently.
  • Maintain a fabulous attitude towards delivering exceptional customer service.
  • Demonstrate a confident telephone manner with excellent communication and interpersonal skills.
  • Exhibit accurate and timely data entry skills.
What You'll Enjoy

When you work in our office, you'll benefit from:

  • Comprehensive and expert training to empower your growth.
  • A hybrid work arrangement.
  • Long-term career progression opportunities across the business.
  • A competitive starting salary of $15.50 per hour with rapid pay progression.
  • Company-sponsored snacks.
  • Shift incentives and opportunities for overtime.
  • A comprehensive benefits package, including healthcare, dental, and vision insurance, a 401k plan, and life insurance.
  • Paid time off (PTO).


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