Customer Service Representative

1 week ago


Kennesaw, Georgia, United States PrideStaff Full time
Customer Service Representative Job Description

PrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and providing product information to customers.

Key Responsibilities:
  • Answer inbound calls from customers and provide product information
  • Resolve customer complaints and concerns in a professional and timely manner
  • Provide follow-up calls to customers to ensure satisfaction
  • Research information using multiple resources to resolve customer issues
  • Route calls to the appropriate resource to ensure efficient resolution
Requirements:
  • Effective written and verbal communication skills
  • Able to provide 2 professional references
  • Willingness to submit to a pre-employment background check and drug screen
Benefits:
  • Medical, Rx, and Wellness Benefits
  • Dental and Vision Plan Options
  • Short-term Disability
  • 401(k) Retirement Plan
  • Holiday Pay

PrideStaff is committed to providing our employees with the support and resources they need to succeed. Our dedicated consultants will guide you through the hiring process and provide you with the tools and resources you need to excel in your role.



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