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Game Center Attendant

2 months ago

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Position Overview

Andretti Indoor Karting & Games is on the lookout for enthusiastic Arcade Attendants to enhance our guest experience.

Role Summary:
An Arcade Attendant plays a crucial role in ensuring that guests have a memorable and enjoyable time. This position involves engaging with visitors, maintaining game equipment, and upholding the highest standards of customer service.

Key Responsibilities:

  • Greet guests warmly and provide a welcoming atmosphere.
  • Clearly communicate safety protocols and game instructions to guests.
  • Monitor and maintain the arcade area, ensuring all games are operational and stocked.
  • Assist guests with game operation and troubleshoot minor issues.
  • Collaborate with technical staff to resolve any equipment malfunctions.
  • Deliver exceptional service with enthusiasm and a sense of urgency.
  • Ensure guest safety by observing and enforcing facility guidelines.
  • Handle guest inquiries and ensure a positive experience.
  • Stay informed about the company's offerings and policies.
  • Maintain a professional demeanor while interacting with guests and colleagues.
  • Be prepared for emergency situations by understanding safety procedures.
  • Perform assigned opening and closing duties as needed.
  • Prior experience in customer service or hospitality is advantageous.

Qualifications:

  • Must be at least 18 years of age.
  • High School Diploma or equivalent is required.
  • A friendly and sociable attitude is essential for this role.
  • Flexibility to work various shifts, including evenings and weekends.

Join Andretti Indoor Karting & Games for a rewarding career path
We are a dynamic company in the Family Entertainment sector, with multiple locations and opportunities for growth.

Physical Requirements:
The role requires the ability to stand or walk for extended periods, lift up to 15 lbs regularly, and perform tasks that involve bending, reaching, and climbing. The work environment may include bright lights and loud sounds, necessitating manual dexterity and adherence to safety standards.