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Housekeeping Associate

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Harrisburg, Pennsylvania, United States Twin Tier Hospitality Full time
Job Title: Housekeeper Job Summary: We are seeking a detail-oriented and organized Housekeeper to join our team at Twin Tier Hospitality. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas. If you have a passion for delivering exceptional customer service and are able to work independently, we encourage you to apply for this exciting opportunity. Responsibilities: * Clean and supply all daily assigned rooms and report any damage or issues to the Executive Housekeeper * Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations * Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations * Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction * Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room Requirements: * No formal education required * Prior housekeeping experience desirable * Must be able to communicate in English * Must have the ability to clean rooms during an eight-hour working day * Self-starting personality with an even disposition * Ability to meet standards of appearance * Can communicate well with guests Work Environment: * 100% of 8 hours spent inside * Up to approx. 40 steps 10% of 40 hour week Physical Demands: * Constantly pushing loaded supply cart from room-to-room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry shoot, operating vacuum * Constant bending and kneeling to clean bathroom, vanity and making beds * Movement to reach all areas of responsibility to include: closet shelves, windows, ledges, pipes, under beds, behind furniture * Continuously standing and/or walking to accomplish all that is required for position Equipment Operation: * Vacuum cleaner