Housekeeping Associate

3 weeks ago


Harrisburg, Pennsylvania, United States Hilton Harrisburg - Harrisburg, PA Full time
Job Description

At Hilton Harrisburg, we are seeking a skilled Housekeeper to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities:

  • Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
  • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion.
  • Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
  • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s), and walls.
  • Replaces towels, soaps, and all room amenities and restocks literature that has been removed by previous guests or is soiled and torn.
  • Washes all hard floor areas by hand to remove dirt and soiled areas.
  • Dusts and polishes all furniture, fixtures, and wall hangings.
  • Strips bed of all linen and remakes with fresh, checking bedspread, blankets, and bed pads for cleanliness.
  • Checks closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking guest room supplies.
  • Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25lbs.
  • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation.
  • Inspects all room equipment to ensure proper working order and immediately reports all room status and room maintenance deficiencies.
  • Secures and maintains custody of equipment, keys, and supplies at all times.
  • Maintains a friendly, cheerful, and courteous demeanor at all times.

Requirements:

  • High School diploma /Secondary qualification or equivalent.
  • Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards preferred.
  • Ability to perform the following:
    • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
    • Vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
    • Upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
    • Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout 8 hour shift.
    • Ability to work with arms raised above head throughout an 8 hour shift.
    • Ability to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.

Benefits:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio starting at $35 per night
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program


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