Customer Service Engineer III
1 day ago
Are you a skilled professional looking for a challenging role in the healthcare industry? We are seeking a Customer Service Engineer III to join our team at Siemens Healthcare Diagnostics Inc.
About the Role:This is a unique opportunity to work with cutting-edge medical imaging equipment and provide exceptional customer service to our clients. As a Customer Service Engineer III, you will be responsible for installing, troubleshooting, and repairing diagnostic instruments at customer sites with minimal supervision.
Key Responsibilities:- Install, troubleshoot, and repair diagnostic instruments at customer sites
- Provide training to customers on optimal system performance and maintenance
- Manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control, and inventory management
- Ensure all tool and test equipment expiration dates are managed, and no overdue calibration test equipment is used or maintained in the field
- Manage company assets, including a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately
- Minimum high school diploma; technical Associates Degree or equivalent preferred
- 5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments
- Valid driver's license, ability to drive independently day and night, and good driving record required
- Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone
We offer a dynamic and flexible work environment with opportunities to grow personally and professionally. Our team is passionate about pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We spark ideas that lead to positive impact and continued success.
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