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Facilities Services Coordinator II

2 months ago

Columbia, Maryland, United States Enterprise Community Partners Full time

Enterprise is a national nonprofit organization dedicated to making a good home attainable for the millions of families in need. We collaborate with community development organizations, aggregate and invest capital for impactful initiatives, advocate for housing policy at all levels of government, and actively build and manage communities. Since our inception in 1982, we have invested $72 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, all aimed at fostering pride, power, and belonging within communities.

About Working at Enterprise

At Enterprise, you will be part of a diverse and dedicated team that makes a meaningful impact every day. You will collaborate with some of the brightest minds and most compassionate individuals in the field. You will be empowered to drive systemic change and take significant steps toward advancing racial equity. Here, you will find a career home where your contributions are valued, and your growth is supported.

Enterprise provides career opportunities in our offices nationwide, accompanied by an exceptional benefits package.

Position Overview
The Facilities Services Coordinator II plays a crucial role within the Corporate Real Estate & Workplace Services (CREWS) team, enhancing the employee experience at Enterprise office locations, primarily in the Mid-Atlantic region, through the outstanding delivery of workplace services. These services encompass mail, copy & print, café & food & beverage, meeting room support, and general office maintenance. The ideal candidate will possess strong customer service and organizational skills, with the ability to manage competing priorities in a dynamic environment.

This position is based in the Columbia HQ office, with periodic day trips to Mid-Atlantic offices to assist office management and administrative staff in delivering workplace services.

Key Responsibilities:

Kitchen and Café Management:

  • Oversee inventory management, ordering, and restocking of supplies.
  • Ensure cleanliness and functionality of kitchen appliances and equipment.
  • Coordinate with team members or vendors for necessary services.
  • Conduct monthly fire extinguisher checks and replacements as needed.
  • Promote and enforce waste and recycling programs.
Mail Room, Copy Areas & Conference Room Maintenance:
  • Manage inventory and restock paper supplies and toners for copiers.
  • Maintain cleanliness of copier glass for optimal copy quality.
  • Ensure all areas are organized and free of clutter.
  • Monitor copier alerts and coordinate prompt service with vendors.
  • Act as the primary contact for service vendors and ensure satisfactory completion of work.
Huddle and Conference Room Oversight:
  • Perform daily checks of huddle and conference rooms for functionality and cleanliness.
  • Submit work orders for required actions and ensure completion.
  • Collaborate with housekeeping to prepare rooms for special events.
Invoice Processing for Services:
  • Review and verify invoices for accuracy related to mail, office, and printing services.
  • Enter invoice details into the payment system.
  • Resolve discrepancies with vendors in a professional manner.
  • Track invoice payments to ensure timely processing.
Mail Services Coordination:
  • Maintain inventory of mail service supplies.
  • Coordinate service for malfunctioning equipment.
  • Sort, pick up, and distribute mail at designated stations.
  • Operate shipping equipment for incoming and outgoing packages.
  • Monitor postage funds and request additional funds as necessary.
Light Office Maintenance Assistance:
  • Conduct routine inspections to identify maintenance issues.
  • Troubleshoot and resolve office maintenance concerns.
  • Manage inventory of tools and supplies.
Qualifications and Skills:
  • High school diploma or equivalent required; 2+ years of relevant experience preferred.
  • Proficient in MS Word, Outlook, and Excel; knowledge of PowerPoint and Adobe Acrobat is a plus.
  • Strong grammar, editing, and proofreading skills.
  • Excellent interpersonal skills to represent the organization professionally.
  • Ability to multitask and perform administrative duties in a fast-paced environment.
  • Strong organizational skills and ability to prioritize conflicting demands.
  • Must be able to lift up to 50 lbs and remain on feet for extended periods.
Compensation and Benefits:

The base salary for this role ranges from $30 to $32 per hour, depending on skills and experience. Enterprise offers a comprehensive total rewards package, including health, dental, and vision care plans, family-building benefits, flexible work arrangements, and professional development opportunities.

Thank you for considering a career with Enterprise Community Partners.