Regional Operations Manager Trainee

2 weeks ago

Matthews North Carolina, United States Healthcare Services Group, Inc. Full time

Overview:
Who We Are

Healthcare Services Group, Inc. (HCSG) is a seasoned partner specializing in the management of housekeeping, laundry, dining, and nutritional services within the healthcare sector. With over 45 years of experience, we have been delivering essential services to numerous healthcare communities nationwide.

We pride ourselves on treating our clients and employees with fairness and striving for excellence through a continuous commitment to training and developing our team members at all levels.

Our Company Purpose & Values

Our Purpose is to Foster Fulfillment in Communities.


Our Values—Integrity, Collaboration, Empowerment, Passion, and Perseverance (often referred to as Grit)—guide our decisions and actions both in and out of the workplace.

Who You Are

You are motivated, ambitious, and possess a personal dedication to serving others, with a desire to make a positive impact in your community.

You thrive in collaborative environments, are willing to take initiative, and go the extra mile to ensure tasks are completed successfully.

You are passionate about delivering exceptional customer and resident experiences every day.

What We Offer

HCSG provides a comprehensive suite of benefits designed to support our associates and their families' health and well-being. Our aim is to enhance the welfare and health of our associates and improve their overall quality of life.


Benefits include FREE Telemedicine and Prescription Discount Programs, along with a variety of medical, dental, vision, and other supplemental health plans.

*Availability may vary by state.

Training - We are committed to the development and education of our associates. Our promotions-from-within philosophy paves the way for a stimulating and rewarding career with HCSG.


Employee Assistance Programs - FREE access for employees and their families to health, financial, and family services to support their welfare and mental and physical health.

Employee Recognition Programs - We strive to acknowledge employees who embody our Company Purpose and are dedicated to #GoingBeyond for our Client, Resident, and Employee Communities.


Going Beyond Assistance Fund - A 501(c)(3) nonprofit established by HCSG to serve as a charitable employer-sponsored disaster relief organization, providing emergency, hardship, and disaster assistance to HCSG employees and their dependents.

Paid Holidays and Vacation for eligible employees.

Employee Stock Purchase Plan - Investment opportunities available to all eligible employees after two years of service.

Nationwide Opportunities - Transfers available nationwide, ideal for active military personnel and their families.

Keeping You Safe


The safety and health of our employees and the resident communities we serve are our Company's top priority.

Personal Protective Equipment - All employees will be provided with and required to wear appropriate PPE for all tasks.


COVID-19 Vaccination - Employees must comply with all policies as mandated by State, Local, and/or our Customers.

Why HCSG


At HCSG, you will discover a fulfilling, collaborative, committed, stimulating, and structured environment that supports your success in serving our communities.

We offer engaging opportunities for every stage of your career. HCSG is dedicated to providing growth and leadership opportunities to help you thrive.

Position Summary


Our dynamic District Manager-In-Training (MIT) program allows you to learn and develop within an established company with over 45 years of experience.

As our newest associate, you will engage in a tailored interactive program that guides you through hands-on and computer-based training, lasting approximately sixteen (16) weeks.


The program emphasizes the following areas:


District Manager - Responsible for overseeing multiple accounts within an assigned territory, adhering to policies, procedures, and federal/state regulations.

Capable of performing the duties of light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker.


Training & Development - Provides leadership, support, and guidance to ensure staff meets Environmental Services quality standards, inventory levels, safety protocols, and customer service expectations.

Weekly building inspections with the Account Manager to evaluate work quality using QCIs for documentation purposes.

Reporting - Maintains accurate records of income and expenditures, supplies, personnel, and equipment.

Generates and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists in the open enrollment process by providing information and collecting applications and waivers as necessary.

Communication - Acts as a liaison between building Account Manager, Administrators, and HCSG staff. Effectively communicates all directives from administrators and HCSG operational leadership to managers.

Safety - Utilizes protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment/cleaning product needs and malfunctions promptly. Ensures established standards, safety, and quality guidelines are consistently met. Follows infection control and universal precautions policies and procedures to maintain a sanitary environment. Adheres to proper reporting, isolation, and handwashing procedures/techniques. Capable of leading training, quality control procedures, and in-servicing of housekeeping staff.

Punctuality - Consistent attendance and timely arrival.

Customer Experience - Positively represents HCSG by following instructions, demonstrating courtesy, and cooperating with supervisors, co-workers, and client staff.

Resident Experience - Engages in positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Travel - Up to 75% travel is required for account/facility visits and participation in regional activities.

Qualifications

Exhibit a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.

A Bachelor's degree in management or a related field is preferred. A high school diploma or equivalent is required.

Two years of experience in Environmental Services within a healthcare setting and personnel supervision is desired.

Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues to implement necessary changes.


Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.

Proven success in P&L and budgetary management

Exceptional organizational and time management skills with a demonstrated history of growing accounts.

Must submit to a Motor Vehicle Check and maintain a valid driver's license.

Basic computer skills, including web-based reporting.

Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.


Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, sit, bend, and walk for extended periods.

Must be able to perform routine, repetitive tasks continuously.

Must be able to work around cleaning products.

Willingness to relocate and reside in the assigned market.


HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes.

HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.


HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities.

We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

  • Regional Operations Manager

    5 days ago

    Matthews, North Carolina, United States PDS Health Full time

    About the RoleThe Regional Manager will lead all non-clinical operations of the dental offices, including building high-performing teams, providing strategic leadership to operations managers, and driving revenue growth in their region.Key ResponsibilitiesLead all non-clinical operations of the dental offices, including building high-performing teams,...

  • Management Trainee

    2 weeks ago

    Matthews, United States Megladon NC Full time $50,000 - $65,000

    Job DescriptionJob DescriptionOur company is seeking a talented Management Trainee to deliver insightful and innovative marketing campaigns that align with consumer insights. You will be joining a fast-paced, strategic environment in which you will conceptualize and implement field marketing and sales strategies intended to grow our market share and...

  • Management Trainee

    4 weeks ago

    Matthews, United States Megladon Promotions Full time

    Job DescriptionJob DescriptionOur company is seeking a talented Management Trainee to deliver insightful and innovative marketing campaigns that align with consumer insights. You will be joining a fast-paced, strategic environment in which you will conceptualize and implement field marketing and sales strategies intended to grow our market share and...

  • Operations Manager Trainee

    24 hours ago

    North Hollywood, United States PDS Health Full time

    About the RolePDS Health is seeking a highly motivated and experienced Operations Manager Trainee to join our team. As an Operations Manager Trainee, you will have the opportunity to learn and develop the skills necessary to independently manage a financially viable PDS supported dental office.Key ResponsibilitiesModel Company Culture: Demonstrate and...

  • Regional Operations Manager

    7 days ago

    Matthews, North Carolina, United States Dula Construction Company Inc Full time

    Position OverviewThe Regional Operations Manager is responsible for overseeing various construction projects focusing on exterior siding installation.This role involves supervising installation teams to ensure the highest standards of quality and safety are upheld throughout the project lifecycle.Key Responsibilities:Manage multiple construction sites...

  • Regional Operations Manager

    2 weeks ago

    Raleigh, North Carolina, United States WIS Inventory Solutions Full time

    Job Posting:Regional Operations ManagerFull Time - SalariedSalary Range: $49,000 - $60,000As a Regional Operations Manager for Inventory Solutions, you will be at the forefront of driving operational success across your designated area. We are seeking an experienced leader with a solid background in managing teams and enhancing operational efficiency. This...

  • Branch Manager Trainee

    2 days ago

    Wilson, North Carolina, United States Orkin Full time

    About the RoleWe are seeking a highly motivated and ambitious Branch Manager Trainee to join our team at Orkin, a global leader in pest management services. As a Branch Manager Trainee, you will be responsible for leading a high-performance team and driving business growth through exceptional customer service and revenue generation.Key ResponsibilitiesAssume...

  • Regional Operations Manager

    2 weeks ago

    Raleigh, North Carolina, United States Ferrellgas Full time

    Overview:Recognized among the top employers in the nation, Ferrellgas understands that exceptional service begins with well-supported personnel.We are seeking a Regional Operations Manager to oversee our Propane Delivery teams, ensuring customer satisfaction, district expansion, and adherence to DOT safety regulations. In this role, you will function as a...

  • Sales and Operations Management Trainee

    3 months ago

    North Bergen, United States Penske Full time

    Job Description:Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success. Penske will introduce you to our sales processes, leading-edge...

  • Operations Manager Trainee

    2 weeks ago

    North Lima, United States Loves Travel Stops & Country Store Full time

    Req ID: 439818Location: North Lima, OHBenefits:Paid Time OffFlexible Scheduling401(k) – 100% match up to 5%Medical/Dental/Vision Insurance after 30-daysCompetitive PayCareer DevelopmentQuarterly Bonus ProgramHiring ImmediatelyOverview:At Love's, our Operations Managers play a crucial role in overseeing daily business activities to enhance efficiency,...

  • Luxury Retail Management Trainee

    7 days ago

    Wilmington, North Carolina, United States REEDS Jewelers Full time

    Position OverviewREEDS Jewelers is seeking a Luxury Retail Management Trainee to support the store manager in overseeing all facets of the store's operations.About UsCelebrating a rich legacy, REEDS Jewelers is a family-owned business known for its commitment to quality merchandise and exceptional customer service. Our team is passionate about building...

  • Management Trainee

    2 days ago

    Statesville, North Carolina, United States Enterprise Holdings Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our Management Training program at Enterprise Holdings. As a Management Trainee, you will have the opportunity to learn and grow with our company, developing the skills and knowledge necessary to succeed in a leadership role.Key ResponsibilitiesLearn and master the knowledge and...

  • Regional Clinic Manager

    2 weeks ago

    Matthews, United States Charlotte Gastroenterology & Hepatology Full time

    Come join a team whose purpose and passion are to provide high-quality care and an exceptional experience one patient at a time!To support our continued growth, Charlotte Gastroenterology and Hepatology is seeking an experienced healthcare leader to serve in the role of Regional Clinic Manager for our Ballantyne and Matthews offices.Serving the Charlotte...

  • Regional Clinic Manager

    2 weeks ago

    Matthews, United States Charlotte Gastroenterology & Hepatology Full time

    Come join a team whose purpose and passion are to provide high-quality care and an exceptional experience one patient at a time!To support our continued growth, Charlotte Gastroenterology and Hepatology is seeking an experienced healthcare leader to serve in the role of Regional Clinic Manager for our Ballantyne and Matthews offices.Serving the Charlotte...

  • Store Manager Trainee

    17 hours ago

    North Conway, New Hampshire, United States O'Reilly Auto Parts Full time

    Job Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Store Manager Trainee at O'Reilly Auto Parts. As a Store Manager Trainee, you will assist the store manager in various aspects of store operations, including sales, appearance, and overall store performance.Key Responsibilities:Assist the store manager in...

  • Management Trainee

    2 days ago

    Cary, North Carolina, United States Enterprise Holdings Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our Management Training program at Enterprise Holdings. As a Management Trainee, you will have the opportunity to learn and grow with our company, developing the skills and knowledge necessary to succeed in a leadership role.Key ResponsibilitiesLearn and master the knowledge and...

  • Business Management Trainee

    6 days ago

    North Miami, United States SSM Services, inc Full time

    Job DescriptionJob DescriptionStaying consistent and competitive has allowed us to establish ourselves as one of the most reputable sales and marketing firms! We broke records this past year and increased our top-tier client’s sales revenue by 30%. We owe all of our successes to our Business Management Trainee team. We are expanding and growing faster than...

  • Hearing Care Provider Trainee

    7 days ago

    Goldsboro, North Carolina, United States HearingLife Full time

    Overview:The Hearing Care Provider Trainee Program is tailored for individuals aspiring to become professionals in hearing healthcare, focusing on comprehensive patient evaluation, education, and treatment of hearing loss. The Trainee will engage in the HearingLife Training Program to acquire the essential skills needed to become a Hearing Care Provider and...

  • Regional Operations Manager

    3 weeks ago

    North Port, United States Sanitas Medical Center Full time

    Job DescriptionJob DescriptionWe are looking for an experienced regional manager to oversee our business operations in an assigned region. The Regional Operations Manager will be responsible for leading and managing daily operations to achieve business goals and profitability. As a Regional Operations Manager, your duties also include guiding management...

  • Regional Property Manager

    1 month ago

    Matthews, United States Peak Living Full time

    Job DescriptionJob DescriptionPeak Living is currently seeking a qualified Regional Manager to join our team! Under the direction of the Regional Vice President, the Regional Manager assists in the development and monitoring of company policies and procedures related to property management; recruits, trains, develops, and supervises community managers; and...