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Fitness Center Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our members.
Key Responsibilities:- Provide exceptional customer service to members, responding to their inquiries and resolving any issues in a timely and professional manner.
- Check members into the system and assist with the new account sign-up process.
- Facilitate updates to member accounts and respond to member questions and concerns.
- Assist with shift coverage and be on call to support the team as needed.
- Perform detailed cleaning in all areas of the facility.
- Exceptional customer service skills and the ability to interact with members and co-workers in a positive and professional manner.
- High school diploma or equivalent required.
- Must be 18 years of age or older.
- Punctuality and reliability are essential.
- Demonstrate diplomacy in all interactions and use appropriate behavior and language.
- Competitive hourly rate of $11.00.
- Free Planet Fitness Black Card Membership.
- Employee Assistance Program (EAP) with free and confidential access to counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.
We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply today.
