Fleet Shop Operations Manager

3 weeks ago


Charlotte, North Carolina, United States City of Charlotte Full time

About the Role

The City of Charlotte's General Services Department is seeking a highly skilled Fleet Shop Manager to lead a team of professionals in maintaining and repairing a diverse fleet of vehicles and equipment. As a key member of the department, you will be responsible for ensuring efficient service delivery, providing exceptional customer service, and supervising a team of staff.

Key Responsibilities

  • Manage all aspects of shop operation to ensure efficient service delivery and high-quality customer service.
  • Supervise, hire, evaluate, develop, and manage the performance of assigned staff.
  • Lead staff responsible for various aspects of fleet service delivery to City and County departments.
  • Analyze data related to equipment repairs, maintenance, and overall shop performance.
  • Prepare reports and present information to leadership, customers, and employees.
  • Monitor and control expenditures related to shop budget and departments maintenance budgets.

Requirements

  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent customer service skills with a focus on providing exceptional experiences.
  • Knowledge of Fleet Management Information Systems and principles and practices of Fleet Management.
  • Ability to work well without direct supervision and communicate effectively both orally and in writing.
  • Valid North Carolina driver's license and ability to maintain a City driving permit.

Preferred Qualifications

  • Degree or certification from an accredited technical school or college.
  • Manufacturer training certification recognized by ASE or relevant ASE certifications.
  • At least five years of experience leading a fleet shop operation.

Salary and Benefits

The salary for this position is $68,082 - $85,103, commensurate with experience. The City of Charlotte offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plan, and paid time off.

Equal Opportunity Employer

The City of Charlotte is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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