Express Wash Assistant Manager

2 days ago


Tallahassee, Florida, United States Digital Room Full time
Job Title: Express Wash Assistant Manager

We are seeking a highly motivated and experienced Express Wash Assistant Manager to join our team at Radiant Express Car Wash. As an Express Wash Assistant Manager, you will play a key role in ensuring the smooth operation of our car wash facilities, providing exceptional customer service, and leading a team of dedicated staff members.

Key Responsibilities:
  • Assist the General Manager in overseeing all aspects of car wash operations, including equipment maintenance, facility cleanliness, and adherence to safety protocols.
  • Supervise and train guest service advisors, ensuring proper staffing levels and high-quality service experience.
  • Lead by example in providing excellent guest service, greeting guests, addressing inquiries and concerns, and resolving issues promptly and professionally.
  • Assist in implementing sales and marketing strategies to promote car wash services, increase sales revenue, and attract new guests.
  • Process guest orders accurately and efficiently using point-of-sale (POS) systems, including accepting payments, issuing receipts, and managing cash transactions.
  • Collaborate with the General Manager and other team members to foster a positive work culture, resolve operational issues, and achieve business objectives.
What We Offer:
  • Weekly, competitive salary
  • Industry-leading bonus potential
  • Awesome, affordable healthcare benefits
  • 401k plan including company match
  • Vacation, PTO & Holiday pay
  • Manager-in-training program - growth and career advancement
  • Free, weekly car washes
  • Employee Referral Program Rewards
Requirements:
  • 2-3 years of experience in a leadership or supervisory role in the car wash industry
  • Strong leadership and team-building skills, with the ability to motivate, inspire, and empower team members to achieve their full potential
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with guests, team members, and management
  • Guest-focused mindset with a passion for delivering exceptional service and exceeding guest expectations
  • Basic knowledge of car wash operations, equipment, and maintenance procedures, with a commitment to quality and efficiency
  • Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate the needs of the business
  • Comfortable working outdoors in varying temperatures and weather conditions
  • Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously
  • Commitment to upholding company values and fostering a positive work environment
  • Fluent in English
  • Successful completion of a pre-employment background check


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