Express Wash Assistant Manager
2 days ago
We are seeking a highly motivated and experienced Express Wash Assistant Manager to join our team at Radiant Express Car Wash. As an Express Wash Assistant Manager, you will play a key role in ensuring the smooth operation of our car wash facilities, providing exceptional customer service, and leading a team of dedicated staff members.
Key Responsibilities:- Assist the General Manager in overseeing all aspects of car wash operations, including equipment maintenance, facility cleanliness, and adherence to safety protocols.
- Supervise and train guest service advisors, ensuring proper staffing levels and high-quality service experience.
- Lead by example in providing excellent guest service, greeting guests, addressing inquiries and concerns, and resolving issues promptly and professionally.
- Assist in implementing sales and marketing strategies to promote car wash services, increase sales revenue, and attract new guests.
- Process guest orders accurately and efficiently using point-of-sale (POS) systems, including accepting payments, issuing receipts, and managing cash transactions.
- Collaborate with the General Manager and other team members to foster a positive work culture, resolve operational issues, and achieve business objectives.
- Weekly, competitive salary
- Industry-leading bonus potential
- Awesome, affordable healthcare benefits
- 401k plan including company match
- Vacation, PTO & Holiday pay
- Manager-in-training program - growth and career advancement
- Free, weekly car washes
- Employee Referral Program Rewards
- 2-3 years of experience in a leadership or supervisory role in the car wash industry
- Strong leadership and team-building skills, with the ability to motivate, inspire, and empower team members to achieve their full potential
- Excellent communication and interpersonal skills, with the ability to communicate effectively with guests, team members, and management
- Guest-focused mindset with a passion for delivering exceptional service and exceeding guest expectations
- Basic knowledge of car wash operations, equipment, and maintenance procedures, with a commitment to quality and efficiency
- Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate the needs of the business
- Comfortable working outdoors in varying temperatures and weather conditions
- Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously
- Commitment to upholding company values and fostering a positive work environment
- Fluent in English
- Successful completion of a pre-employment background check
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