Clinical Support Specialist
4 days ago
At Horizon Health Services, we are committed to providing exceptional patient care and support. As a Clinical Support Specialist, you will play a vital role in ensuring the smooth operation of our clinics. Your responsibilities will include managing appointments, coordinating with clinical staff, and maintaining accurate records.
SalaryThe estimated salary for this position is $17.55 - $18.55 per hour, based on experience and education. We offer a competitive compensation package and opportunities for growth and development.
About the JobThis is a full-time position that requires split shifts between two locations: 1370 Niagara Falls Blvd and 100 Niagara St, Tonawanda NY. You must be willing and able to travel between these locations. The schedule will be coordinated with your supervisor to meet the needs of the clinic and patients.
Responsibilities- Welcome all visitors to create an exceptional patient experience with every interaction.
- Work in a demanding, fast-paced environment where you will interact with patients seeking mental health and substance use treatment.
- Manage multiple electronic platforms, including our Electronic Health Record (EHR), various web-based systems, and other technology platforms.
You will oversee all scheduled appointments, assist with medication refill requests from patients and pharmacies, prepare charts and record requests, and perform other duties as needed.
RequirementsTo be successful in this role, you will need:
- A high school diploma with 2 years of experience in customer service or behavioral health.
We offer a comprehensive benefits package, including:
- Paid time off and paid holidays
- A 401(k) plan with company match
- Student loan assistance
- A supportive, team-based work environment
We are committed to being an anti-racist, diverse, equitable, and inclusive organization. Our goal is to advance equity, racial justice, and equal opportunity for all. We encourage applicants to share their experiences and perspectives with us.
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