Sales and Customer Care Specialist

3 weeks ago


Tonawanda, New York, United States Massage Envy Full time
Sales and Customer Care Specialist Job Description

This is an exciting opportunity to join our dynamic team as a Sales and Customer Care Specialist. In this role, you will be responsible for handling client inquiries, promoting new services, and building relationships with clients to grow and retain a loyal customer base.

Responsibilities:
  • Provide outstanding customer service and help everyone feel valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services.
  • Support clinic flow scheduling services, answering phone calls, responding to emails, and addressing questions.

We offer a comprehensive benefits package, including company-sponsored Health and Dental Insurance options, employee wellness program, and generous service and product discounts.

What it Takes to Succeed

To succeed in this role, you will need to have excellent communication and interpersonal skills, be a critical thinker with strong computer skills, and have great people skills with the ability to establish positive relationships with guests.



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