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Operations Manager

2 months ago

Indianapolis, Indiana, United States Molly Maid Full time
About the Role

Molly Maid is seeking a highly motivated and organized Operations Manager to join our team. As an Operations Manager, you will play a key role in upholding our commitment to customer satisfaction and professionalism.

Key Responsibilities:

  • Grow and retain customers by creating connections with strong written and verbal communication skills.
  • Perform marketing and sales – Drive team engagement and follow through on processes to meet set goals.
  • Build our culture and team – Interview, hire, and train individuals to exceed customer expectations and enhance the work environment.
  • Be a brand ambassador – Respond, resolve, and follow-up with customers, schedule estimates and be ready to jump in where needed.

Requirements:

  • Legally authorized to work in the United States
  • Complete a background check
  • 2-3 years of experience in recruiting, training, customer service, or office management or equivalent
  • Ability to work Monday through Friday, 8 am to 5pm

What We Offer:

  • Training on the Molly Maid Model
  • Training on our operational systems
  • Branded comfortable clothing
  • A stable and consistent working schedule
  • A fun culture where success is celebrated as a team

Benefits and Pay:

The pay range for this position is $18-$20 an hour plus bonus opportunities and is dependent on experience.