Coordinator of Systems and Licensing

2 weeks ago

Fort Myers, Florida, United States University of The Incarnate Word Full time
Job Summary

The University of the Incarnate Word is seeking a highly skilled and experienced Coordinator of Systems and Licensing to join its Libraries team. This is a key role that will be responsible for the administration and management of all systems and platforms in support of library operations.

Key Responsibilities
  • Systems and Platforms Administration
    • Administer and troubleshoot the Libraries' cloud-based systems, including software-as-a-service, licensed content platforms and databases, the LSP and Discovery Systems, all servers that communicate with university enterprise-wide systems, FTP and authentication servers, and all other systems and platforms that are part of the Libraries operational support.
    • Administer and review contract and licensing and make recommendations to the Dean of Libraries as well as the calendar of renewal / payment of these products.
    • Work with information technologies and website staff to enhance and maintain the Libraries online platforms.
    • Serve as the technical contact for Libraries' core systems and platforms.
    • Direct support staff in this area.
    • Perform other duties as assigned.
  • Electronic Resources Acquisition and Maintenance
    • Build and maintain strong professional relationships and communications with vendors and consortia to obtain product information, preliminary pricing information and license information.
    • Negotiate with vendors to obtain favorable pricing, terms and conditions.
    • Work with Dean of Libraries on establishing budgets for licensed and continuing cost resources.
    • Maintain licensing terms, orders and maintains library electronic resources, and provides updated expenditure in all continuing cost areas as part of Library Leadership Team operations.
    • Work with liaison librarians to understand requests for continuing cost resources and data related to program support.
  • Collection Development and Acquisitions
    • Develop procedures and suggests policies related to collection and access development of library collections and content.
    • Provide data about continuing cost resources to Dean of Libraries as part of bi-annual review for programs and provides liaisons with cost-estimates and overlap analysis as needed.
    • Serve as a liaison to an academic program, as needed.
    • Work with staff to process payments.
  • Supervisor
    • Direct support staff in the area of systems/platforms/licensing.
    • Mentor staff in developing knowledge and skills related to areas of responsibility.
    • Provide evaluation of staff on an annual basis.
    • Coordinate all library staff in areas of responsibility.
  • Analytics
    • Provide statistics such as usage and related metrics to the Dean of Libraries and liaison librarians as requested.
    • Provide data needed for agency reporting, accreditation, and institutional effectiveness processes such as program review using ALMA reports and analytics and other data parsing tools.
    • Develop reports using Alma's Analytics and collects usage statistics on all systems / platforms and from content vendors.
  • Outreach and Evaluation of Resources
    • Design outreach plans to the community including scheduling and administering trials for new resources as vetted through collection development processes.
    • Provide cost and comparison information to Dean of Libraries and liaison librarians.
    • Serve as reference and service desk relief when needed.
  • Professionalism
    • Participate in the university's shared governance activities where appropriate.
    • Serve on the the Libraries' Leadership Team; serves as the head of the Online Platform and Systems Review Committee, and serves on the Library Advisory Council.
    • Stay abreast of emerging technologies and best practices in support of academic libraries operations and discovery and access.
    • Actively participate in professional development in areas of responsibility.
Qualifications
  • Ability to effectively manage multiple projects simultaneously;
  • Strong interpersonal, communication, analytical, and organizational skills.
  • Strong knowledge of library systems and platforms administration (cloud-based systems);
  • Strong knowledge of essential systems librarianship concepts;
  • Strong knowledge of the electronic publishing environment/ licensing trends;
  • Strong knowledge of electronic resources management;
  • Strong proficiency in integrated library system platforms, computer software and database organization systems;
  • Proficient knowledge of various classification standards/systems/ data structure and metadata standards;
  • Proficient knowledge of HTML;
  • Ability to work effectively with individuals from diverse communities and cultures;
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.
Education and Experience
  • MLS / MLIS from an American Library Association accredited program.
  • Two (2) years of experience overseeing cloud-based library systems and administering library systems and platforms such as ILS/LSP.
  • Two (2) years of experience managing electronic resources licensing in a library setting.
  • Two (2) years of experience developing and managing webpages and online content.
Preferred Qualifications
  • ALMA Certification.
  • Demonstrated experience working with ALMA/Primo; webpage coding, LibWizard, Digital Commons/BePress, EZ Proxy.
  • Three (3) years or more managing and administering Library Systems/ Platforms and digital content licensing and in overseeing cloud-based library systems.
  • Proficient knowledge of CSS, and client/server side programming languages such as Python, PHP.
Work Environment

The Coordinator of Systems and Licensing will work in a fast-paced environment with multiple priorities and deadlines. The successful candidate will be able to work effectively in a team environment and communicate effectively with colleagues and stakeholders.

The University of the Incarnate Word is an equal opportunity employer and welcomes applications from diverse candidates.

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