Credit Coordinator

6 hours ago


SaintBauzilledePutois, Occitanie, United States Wesco Turf Full time
About the Role

We are seeking a highly skilled Credit Coordinator to join our team at Wesco Turf. As a key member of our finance department, you will be responsible for managing our domestic accounts receivable, coordinating notice to owners, liens, and lien releases, and providing exceptional customer service to both internal and external customers.

Key Responsibilities
  • Review and collect accounts receivable for domestic accounts, ensuring timely and accurate processing.
  • Coordinate and complete notice to owners, liens, and lien releases, maintaining accurate records and communicating effectively with customers.
  • Provide outstanding customer service, responding to inquiries and resolving issues in a professional and timely manner.
  • Proactively manage portfolios, including proactive account management, cash application, offsetting, overpayment, write-offs, credit and rebill requests, and discrepancies.
  • Prepare and present monthly reports to the Credit Manager on accounts with past due balances and lease funding status.
  • Review orders in the credit queue, contacting customers to inform them of pending orders and past due balances.
  • Initiate and approve ACH debit payments, ensuring accurate and timely processing.
  • Maintain accurate records and notes regarding customer communications and payment promises.
  • Collaborate with the credit team, providing support and assistance as needed.
  • Respond to emails and voicemails within 24 hours, providing clear and concise answers or dates for follow-up.
What We Offer

At Wesco Turf, we are committed to providing a competitive rewards package, including health insurance, wellness programs, and growth opportunities. Our team is dedicated to supporting our employees' success, and we offer a supportive and inclusive environment that empowers employees to prioritize their health and well-being.

Requirements
  • Associate's degree or equivalent experience in the Credit industry is preferred.
  • Minimum 3 years' experience in Credit or Accounting.
  • Excellent communication and interpersonal skills to work effectively with internal teams, external partners, and customers.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced and dynamic environment.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Persistence and dedication to collect every dollar owed to the company.
  • Ability to deal with and treat confidentially certain information.
  • Strong attention to detail and proficiency in Microsoft Outlook, Word, and Excel.

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