Customer Service Coordinator
2 months ago
As a dynamic automotive dealership, we are in search of a friendly and reliable individual to enhance our administrative support team. Our receptionists serve as the initial point of contact for clients and visitors, playing a crucial role in establishing a positive customer experience while thriving in a vibrant and energetic setting.
Key Responsibilities:
- Manage incoming calls, directing them to the appropriate personnel or taking messages promptly
- Welcome guests as they arrive and guide them to the relevant individual or department
- Offer general assistance to the sales team and management
- Handle incoming mail and packages, ensuring they reach the correct department
- Keep a record of outgoing overnight packages for tracking
- Perform clerical tasks as needed, including drafting letters and documents, scanning, filing, and organizing
- Conduct basic accounting functions, such as processing check guarantees or credit card transactions
- Maintain cleanliness in common areas and replenish supplies as necessary
- Additional duties may be assigned as required
- Professional appearance and a personable demeanor are essential
- Prior experience in administrative or clerical roles is advantageous
- Reliable and adaptable, with the ability to handle multiple tasks in a fast-paced environment
- Strong communication skills, both verbal and written
- Self-motivated and capable of working independently
- Proficient in computer applications, particularly Microsoft Excel and Word
- A high school diploma or equivalent is mandatory
- Availability for evening and/or weekend shifts may be necessary
- Supportive work environment with a family-oriented culture
- Opportunities for career advancement and professional growth
- Comprehensive benefits package and paid time off for full-time employees
- 401(k) plan available for full-time employees
- Discounts on vehicle purchases, parts, and services
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