Customer Service Coordinator

2 months ago


SaintBauzilledePutois, Occitanie, United States Doherty Automotive Group Full time
Doherty Automotive Group is seeking a dedicated Front Desk Receptionist

As a dynamic automotive dealership, we are in search of a friendly and reliable individual to enhance our administrative support team. Our receptionists serve as the initial point of contact for clients and visitors, playing a crucial role in establishing a positive customer experience while thriving in a vibrant and energetic setting.

Key Responsibilities:
  • Manage incoming calls, directing them to the appropriate personnel or taking messages promptly
  • Welcome guests as they arrive and guide them to the relevant individual or department
  • Offer general assistance to the sales team and management
  • Handle incoming mail and packages, ensuring they reach the correct department
  • Keep a record of outgoing overnight packages for tracking
  • Perform clerical tasks as needed, including drafting letters and documents, scanning, filing, and organizing
  • Conduct basic accounting functions, such as processing check guarantees or credit card transactions
  • Maintain cleanliness in common areas and replenish supplies as necessary
  • Additional duties may be assigned as required
Qualifications:
  • Professional appearance and a personable demeanor are essential
  • Prior experience in administrative or clerical roles is advantageous
  • Reliable and adaptable, with the ability to handle multiple tasks in a fast-paced environment
  • Strong communication skills, both verbal and written
  • Self-motivated and capable of working independently
  • Proficient in computer applications, particularly Microsoft Excel and Word
  • A high school diploma or equivalent is mandatory
  • Availability for evening and/or weekend shifts may be necessary
Benefits:
  • Supportive work environment with a family-oriented culture
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package and paid time off for full-time employees
  • 401(k) plan available for full-time employees
  • Discounts on vehicle purchases, parts, and services
We are an Equal Opportunity Employer and maintain a Drug-Free Workplace. ***Candidates must successfully complete pre-employment screening, including background checks and drug testing.***

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