Coffee Specialist
3 weeks ago
Job Type
Full-time, Part-time
Position Overview
At CC Holdings, we are committed to delivering exceptional service to our guests and team members through our HEART Culture (Heartfelt - Efficient - Accountable - Respectful - Team). We aim to build strong relationships within the communities we serve. Currently, we are looking for enthusiastic, detail-oriented individuals to fill our barista/cashier roles.
Available Positions
Full-time & Part-time barista/cashier roles are open at our IGC Coffee Zon Cafes. Shifts are available Monday to Friday, with varying hours.
Closed Weekends & Holidays
The barista is responsible for crafting and serving a variety of hot and cold beverages, including coffee, espresso, tea, and smoothies, ensuring a timely, efficient, and sanitary service. Baristas will educate customers on our beverage offerings, make tailored recommendations, promote special items, and take orders. As a cashier, you will handle cash, debit, and credit transactions using a point-of-sale system, balance the cash drawer, and provide change. Strong customer service skills are essential.
Compensation
Starting pay is up to $16.00 per hour, plus tips. If you thrive in a lively, fast-paced environment, this opportunity is for you.
Benefits
We offer weekly pay, comprehensive training, employee discounts, referral programs, paid time off, medical, dental, and vision insurance options, 401K plans, and opportunities for career advancement. Terms and conditions apply.
Key Responsibilities
- Arrive in appropriate uniform and maintain grooming standards.
- Set up workstations according to cafe guidelines.
- Prepare beverages as directed, ensuring cleanliness and timeliness.
- Adhere to portion control and presentation standards.
- Restock items as necessary throughout the shift.
- Maintain a clean and organized workstation, practicing good safety and sanitation.
- Understand and properly use all equipment in the station.
- Provide excellent customer service, greeting customers warmly and processing orders efficiently.
- Exhibit hospitality, respect, and kindness towards customers and team members.
- Merchandise products, ensuring quality and presentation.
- Deliver fast, accurate service through effective communication and teamwork.
- Promote products and keep customers informed about offerings.
- Follow cash handling procedures accurately.
- Assist in financial accountability by correctly processing orders and managing cash.
- Thank customers and encourage their return.
- Serve as a role model for customers and staff, aiding in training new baristas/cashiers.
- Collaborate with team members to support operational standards.
- Adapt to changes in a dynamic environment.
- Demonstrate strong communication and listening skills.
- Show a passion for hospitality and coffee.
- Be willing to assist with additional tasks as needed.
- Prior experience as a barista, cashier, or customer service representative is preferred but not required.
Up to $16.00 per hour, plus tips.
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