Field Service Technician

1 day ago

Minneapolis, Minnesota, United States Mettler-Toledo Full time
About the Role

We are seeking a highly skilled Field Service Technician to join our team at Mettler-Toledo. As a Field Service Technician, you will be responsible for performing calibration and preventative maintenance on industrial weighing equipment, ensuring that our customers' equipment is running at optimal levels.

Key Responsibilities
  • Perform calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
  • Assist and cooperate with Scheduling Analyst and Service Support Team as necessary.
  • Ensure compliance with all company and customer safety and quality policies and procedures.
  • Work to ensure customer uptime requirements are met and that all work assignments are completed on time.
  • Accurately complete and submit all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner.
  • Maintain a close professional relationship with external/internal customers, sales, technicians and other leaders.
  • Complete ADP time keeping on a daily basis and ensure punches are entered for each activity as they occur.
  • Work to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
  • Must comply with the Company Fleet policy.
  • Accurately submit Weights & Measures paperwork to state/county in a timely manner.
  • All other duties as assigned.
Requirements
  • A valid driver's license.
  • Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
  • Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
  • Customer facing or field service experience preferred. Commercial experience desired.
  • Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration.
  • 1 - 3 years electro/mechanical repair or weighing industry experience.
  • The ability to obtain and maintain a CDL and Weights and Measures license in the service area for continued employment. Failure to obtain or the loss of either license could result in termination of employment.
  • Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook.
  • The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
  • The ability to travel overnight, which may be up to 10% on avg.; but could be as high as 25% depending on business needs; expectations are to travel primarily via the Company assigned vehicle, but may be required to travel by plane.
  • Residence within the service territory.
  • The ability to work overtime in the range of % on average, but may be as high as 25% in a given time period.
  • Willingness to be exposed to hazards in the work site including, but not limited to, chemicals and solvents, vehicle traffic and machinery & moving parts; Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site.
  • Willingness to wear special protective equipment and clothing when required.
What We Offer
  • A company car with paid insurance for your work use.
  • All tools and equipment needed to perform the job and a clothing allowance.
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire.
  • Tuition reimbursement, perks and discounts.
  • Parental and caregiver leave programs.
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
  • Global market strength and worldwide leadership in weighing.
  • A brand name that is identified worldwide with precision, quality, and innovation.
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment.

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