Fintech Success Expert
1 week ago
About Unit
">- ">
- We're a fast-growing fintech company building the platform to power the next generation of financial services.">
- Our mission is to help companies expand financial access for all.">
- We offer a simple and powerful banking-as-a-service API that helps companies launch bank accounts, cards, payments, and lending in weeks - not years.">
Job Description
">As a Customer Success Manager, you'll be responsible for owning a wide range of client-facing responsibilities.
">This role is highly entrepreneurial and cross-functional, and the successful candidate will make an immediate and continuous impact on the satisfaction and success of our clients.
">You'll work closely with key contacts to identify and track any issues to resolution, ensuring we deeply understand the health of the relationship at any given time.
">You'll also advocate for client needs to the internal Unit organization, working cross-functionally with Product and Engineering teams to prioritize client requests based on projections and opportunity size.
">In addition, you'll develop and monitor KPIs and other performance metrics to track client growth and success.
">Requirements
">- ">
- You have experience in a customer success, account management, or management consulting role.">
- You have experience advising clients on bringing new products to market and consulting clients on industry best practices.">
- You like building things and owning projects from start to finish.">
- You're enthusiastic about fintech and creating the future of financial infrastructure.">
What We Offer
">Employees at Unit can expect generous benefits and may be eligible for equity and/or variable compensation.
">Salary Range: $120,000 - $180,000 per year
">Why Join Us?
">Working at Unit means joining a global team on a mission to create a more equitable financial ecosystem.
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