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Front Office Operations Supervisor
2 months ago
Position Overview:
Oversee all operational functions of the hotel's Front Desk to ensure the delivery of exceptional service while achieving and surpassing financial objectives.
Key Responsibilities:
- Provide clear and effective communication to staff through both written and verbal means.
- Ensure that all team members are aligned with the hotel's service standards and operational goals.
- Monitor and enhance the performance of the Front Office team, fostering a culture of continuous improvement.
Qualifications:
- Previous experience in a supervisory role within the hospitality industry is preferred.
- Strong leadership skills and the ability to motivate a diverse team.