Grocery Store Associate

2 days ago


Santa Rosa, California, United States Lucky Supermarkets Full time
About Us

Lucky Supermarkets is a leading regional grocery chain operating in California and Western Nevada. With a strong commitment to customer satisfaction, we strive to provide the freshest quality products at a great value.

Job Summary

We are seeking a highly motivated and customer-focused Service Specialist to join our team. As a Service Specialist, you will play a key role in providing exceptional customer service, maintaining a clean and safe store environment, and supporting the efficient operation of our front-end.

Key Responsibilities
  • Customer Service: Provide a remarkable shopping experience for our customers by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure their satisfaction.
  • Store Maintenance: Perform store sweeps to ensure floors are free of spills or debris, and maintain a clean and safe environment for customers and co-workers.
  • Register Maintenance: Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  • Cart Management: Collect all shopping carts from the parking lot and maintain a cart-free lot throughout the duration of your shift.
  • Price Checks and Go-Backs: Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  • Bagging and Sales Floor Support: Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
Requirements
  • No experience required
  • Must be at least 16 years old
  • Ability to lift 40 pounds
  • Continuous walking, standing, reaching, and bending
  • Environment includes indoor and outdoor with exposure to widely varying temperatures
  • Ability to read, write, and speak English proficiently
  • Ability to provide excellent customer service
  • Strong team player with a willingness and desire to learn, work hard, and have fun
  • Availability to work a variety of shifts, including evenings, weekends, and holidays

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