Residential Program Manager
2 weeks ago
About the Role:
Pinnacle Services is seeking a highly skilled and dedicated Residential Program Manager to oversee the day-to-day operations of our residential site in Chaska. As a key member of our team, you will be responsible for ensuring the delivery of high-quality services to individuals with developmental disabilities and/or mental health diagnoses.
Key Responsibilities:
- Oversight of site operations, including medication administration, coordination of medical appointments, meal planning, transportation, maintenance, and implementation of program plans.
- Coordination of staff scheduling to ensure consistent service delivery.
- Quality assurance and improvement to ensure compliance with policies, procedures, and licensing requirements.
- Providing active support and direct care to individuals, including personal and medical cares as necessary.
- Training, supervision, and coaching of Direct Support Professionals.
- Ensuring medication administration compliance through regular review and follow-up on medication errors.
- Prioritizing person-centered practices and positive strategies to support individuals in achieving their quality of life goals.
- Serving as the emergency contact and first point of contact for individuals, staff, and external stakeholders.
Requirements:
- Driver's license, current automobile insurance, and access to reliable transportation.
- At least one year of direct care experience in a 245D licensed setting.
- Previous supervisory experience.
- Experience using Therap.
- Meet one of the following DHS Program Coordinator Standards:
- possess a baccalaureate degree in a field related to human services, education, or health and one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
- possess an associate degree in a field related to human services, education, or health and two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children;
- possess a diploma in a field related to human services, education, or health from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children; or
- possess a minimum of 50 hours of education and training related to human services and disabilities; and
- possess four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified.
Preferred Qualifications:
- 3 years of direct care experience in a 245D licensed setting.
- 2 years of supervisory experience in a 245D licensed setting.
- Knowledge of the basic skills used in DBT (Dialectical Behavior Therapy).
- Experience working with individuals with RAD, PTSD, FASD, Bipolar Disorder, and borderline personality disorder.
Benefits:
Pinnacle Services offers a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, life insurance, short-term disability, voluntary life insurance, 401(k) retirement plan, flexible spending account, and PTO (3 weeks/year for first 2 years).
Location:
Chaska, Minnesota
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