Customer Service Representative
6 days ago
We are a local fast-casual establishment in Smyrna, GA, serving fresh meals for over 30 years. Our mission is to provide world-class service and great-tasting food in a clean and comfortable environment.
Job SummaryWe are seeking a skilled Cashier to join our team. As a Cashier, you will be responsible for processing transactions, providing excellent customer service, and maintaining a clean and organized workspace.
Key Responsibilities- Process Transactions: Accurately process customer transactions, handle cash, credit card payments, and make change as needed.
- Provide Excellent Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
- Maintain a Clean and Organized Workspace: Keep the restaurant clean and organized, including the cash register, countertops, and surrounding areas.
- Upsell and Promote: Offer customers suggestions for additional items or promotions to increase sales and enhance their experience.
- Handle Guest Complaints: Listen to customer concerns, respond promptly, and resolve issues in a fair and professional manner.
- Experience: Previous experience as a cashier in a restaurant or retail environment.
- Knowledge: Familiarity with cash handling procedures, point-of-sale systems, and customer service principles.
- Skills: Excellent communication and interpersonal skills, ability to multitask, and a positive attitude.
- Availability: Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Competitive Pay: Starting hourly rate of $10/hour, plus daily cash tips.
- Flexible Schedule: Opportunities to work a variety of shifts, including part-time and full-time schedules.
- Employee Discounts: Discounts on food and merchandise.
- Paid Training: Comprehensive training program to ensure success in the role.
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