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Patient Service Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Patient Services: Provide efficient and high-quality service to patients, including greeting and registering patients, coordinating scheduling, and answering incoming telephone calls.
- Billing Services: Ensure accurate and timely billing information, including reviewing encounter forms, entering patient charges, and balancing charges.
- Medical Record Services: Maintain accurate and up-to-date medical records, including loose filing and re-filing of charts, and releasing information from records according to corporate policies and procedures.
- Education: High school diploma or equivalent.
- Experience: One to two years of related customer service experience, preferably in a healthcare setting.
- Skills: Strong communication and problem-solving skills, with the ability to work in a high-volume, multiple-task environment.
Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We are committed to providing equitable care for all and offer a comprehensive benefits package to our employees.
