Desktop Support Technician

3 weeks ago


Pompano Beach, Florida, United States Sterling Engineering Inc. Full time

Join our team at Sterling Engineering Inc. as a Desktop Support Technician and play a vital role in ensuring seamless technology integration across our organization. Based in Pompano Beach, FL, this contract position offers the potential for direct hire and presents an exciting opportunity to work with a dynamic team.

Job Overview

We require a skilled IT professional to provide technical assistance to our end-users, addressing hardware and software issues, and ensuring that our technology infrastructure runs smoothly. If you have excellent problem-solving skills, outstanding communication abilities, and a passion for delivering exceptional customer service, we invite you to apply.

Key Responsibilities
  • Deliver technical support to end-users via multiple channels.
  • Detect and resolve connectivity issues impacting network and printer performance.
  • Collaborate with internal teams to ensure efficient technology integration.
  • Update and maintain user accounts and access permissions.
  • Provide timely assistance to address technical concerns.
Requirements
  • An Associate's or Bachelor's degree in an IT-related field is preferred.
  • At least 2-4 years of experience in IT support is essential.
Compensation Package

Your annual compensation package will include an estimated salary of $65,000 - $80,000, dependent on your experience and location. You will also enjoy comprehensive benefits, including vision, medical, and dental coverage.



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