Technical Support Specialist
3 days ago
At Sterling Engineering Inc., we are seeking a skilled Technical Support Specialist to join our team in Pompano Beach, FL. This is a contract role with the potential for direct hire.
Job SummaryWe are looking for an experienced IT professional to provide desktop support to our end-users, resolving hardware and software issues. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities- Provide technical assistance to end-users via phone, email, or ticketing system.
- Troubleshoot and resolve connectivity issues related to network and printers.
- Assist with software installation, upgrades, and configurations on workstations.
- Manage and update user accounts and access permissions.
- Collaborate with internal teams to ensure seamless technology integration.
- Associates or Bachelor's degree in IT-related field preferred.
- At least 2-4 years of IT support experience required.
The estimated annual salary for this position is $65,000 - $80,000 based on industry standards and location. Benefits include vision, medical, and dental coverage.
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