Restaurant Operations Manager

3 weeks ago


Washington, Washington, D.C., United States FISH SHOP Full time
Job Title: Restaurant Operations Manager - Assistant General Manager

About the Role:

The Assistant General Manager at FISH SHOP will play a crucial role in ensuring seamless day-to-day operations. As a key member of our management team, you will assist the General Manager in overseeing restaurant operations, implementing policies, and driving sales growth.

Key Responsibilities:

  • Assist the General Manager in developing and implementing operational strategies to drive revenue growth and customer satisfaction.
  • Supervise and coordinate staff activities during shifts, ensuring efficient service delivery and high-quality food preparation.
  • Ensure adherence to company policies, protocols, and safety standards.
  • Collaborate with the Chef to maintain menu quality, adjust inventory levels, and optimize kitchen efficiency.
  • Manage labor costs, scheduling, and timekeeping records.
  • Audit and correct any discrepancies in financial records and staff performance.
  • Participate in employee reviews, coaching, and training sessions to foster a positive work environment.
  • Communicate effectively with guests, addressing complaints, and providing exceptional service recovery.
  • Lead meetings, training sessions, and collaborate with other departments to ensure seamless event planning and execution.

Physical Demands:

The ideal candidate must be able to stand for extended periods, lift 30 pounds, and perform repetitive bending, stooping, twisting, and lifting tasks.

Estimated Salary Range: $60,000 - $80,000 per year (dependent on experience and qualifications).



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