Order Entry Specialist

4 days ago


Madison, Wisconsin, United States Aston Carter Full time
Job Summary

We are seeking a highly skilled Order Entry Specialist to join our team at Aston Carter. As a key member of our operations team, you will be responsible for processing orders, responding to customer inquiries, and ensuring timely payment to service companies.

Key Responsibilities
  • Utilize our internal knowledge management system to find answers to customer questions.
  • Respond to customer or partner emails in a concise and professional manner.
  • Perform final review of claims that fail automated processing edits to ensure timely payment.
  • Enter or monitor parts orders and process credits for dealer returns, parts shortages, or damages.
  • Perform miscellaneous office or parts packaging duties as assigned.
Requirements
  • High school diploma required.
  • Computer literacy to include all Microsoft Office products.
  • Experience in a business setting and prior customer service experience preferred.
  • Strong phone and email communication skills.
  • Strong interpersonal skills with the ability to work in a team environment and independently on tasks.
  • Good organizational skills and follow-through.
About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. We specialize in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions.

We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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