Imaging Specialist

4 weeks ago

Madison, Wisconsin, United States ACCESS TCA Full time
Job Summary

The Imaging Specialist is a key role within our team at Access TCA, responsible for performing document preparation and scanning tasks for our clients. This is a 3-month contract position that requires attention to detail and a strong work ethic.

Primary Functions:
  • Responsible for all document preparation and indexing, including sorting and preparing hard copy records for scanning, according to specific client requests.
  • Utilizing third-party software, scan hardcopy files to electronic images ensuring a quality image.
  • Follow production procedures and complete internal documentation and tracking.
  • Adhere to Imaging Center guidelines for maintaining a clean work environment.
  • Perform Quality Checks on all documents scanned and prepped records to ensure accuracy and correct any quality issues as needed.
  • Detect image errors and determine/document the cause of the errors detected during QC.
  • Utilize the keyboard to conduct manual data entry of required fields for validation and/or verification.
  • Re-assemble documents back to their original condition as required.
  • Prepare product for delivery and assure all projected documentation is complete.
  • Maintain and ensure optimal performance of scanning hardware and software and troubleshoot errors as necessary.
  • Assist in the training of new Imaging Specialists.
  • Comply with daily maintenance and safety checks of all equipment.
  • Utilize pallet jacks and carts as necessary.
Secondary Functions:
  • Advise the appropriate manager of any issues requiring immediate attention, including but not limited to employee relations issues or safety issues.
  • Participate in safety and security drills and advise the appropriate manager of any violations.
  • Know and understand defined role in the Company Disaster Recovery Plan.
  • Ensure all accidents and injuries are reported immediately to your supervisor.
  • Travel between facilities when necessary.
  • Work Overtime as necessary.
Education and Years of Experience:

High School Diploma or equivalent required.

1 year related experience in a team-focused environment, preferably in a service industry.

Knowledge, Skills and Abilities:
  • Strong communication skills.
  • Must possess basic PC computer skills.
  • Must demonstrate proficiency in reading, writing, and communicating in English.
  • Must be able to communicate effectively with coworkers and management.
  • The ability to remove staples, sort, file, and box records.
  • Must be able to maintain record order and sequence.
  • Must be able to understand the importance of detail and accuracy.
  • Ability to work at a sustained pace to meet production rates while producing quality work.
  • Must be acceptable of change and long durations of project assignments.
  • Demonstrate understanding for the importance and value of customers.
  • Must be able to work independently with minimal supervision.
  • Ability to work collaboratively in a team environment.
Physical Requirements:

Routine lifting of 20-60 lbs.

Routine scanning of materials.

Overhead reaching.

Bending and stretching.

Sit and Stand for long periods in the day.

Routine pushing and pulling boxes and pallet jacks.

Able to operate forklift, pick lifts, and/or pallet jacks.

Primary working conditions are typical for an indoor/office environment.

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