Restaurant Supervisor
24 hours ago
The Shift Supervisor is responsible for overseeing the day-to-day operations of the dining service department, ensuring that standards are maintained for food quality, service, sanitation, cash handling, and supervision of team members.
Key Responsibilities- Supervise team members in their area of responsibility and consult with management to make changes as needed to improve services.
- Follow established Parkhurst and client policies and procedures, upholding standards and communicating using Smile Plus skills.
- May assist in purchasing foods and supplies, maintaining presence in service areas to assess customer satisfaction levels and resolve problems.
- Ensure practices and procedures comply with federal, state, and local regulatory requirements, following human resource policies and procedures.
- Have input into hiring, performance appraisal, and discipline of staff under management oversight, orienting and training staff as needed.
- Serve as a role model for team members, maintaining standards for appearance, dress, attendance, and professional behavior, enforcing safety standards and reporting safety problems to management.
- Ensure sanitation standards are enforced, monitoring cleaning procedures and maintaining morale on their shift through a sense of urgency, professionalism, and team building.
- May assist in the planning and execution of catered events in conjunction with other team members, performing hands-on tasks as required by the operation.
- Maintain a plan for self-development and professional growth, demonstrating responsibility for department security.
- Six or more years of professional experience with four or more years in a food service role.
- Bachelor's or Associate's Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.
- Ability to perform basic math calculations, organize workloads, and meet time deadlines, with supervisory and team management skills desirable.
Lifting objects up to 40 lbs, bending, reaching, and grasping, walking long distances, exposure to high noise, heat, and humidity levels.
Job HazardsBurns, cuts, slips, falls, and back sprains.
BenefitsFREE meal during your shift, 20% discount on any food purchase at Eatn Park, Hello Bistro, The Porch, and Parkhurst Dining, paid time off, management career advancement opportunities, access to continuous development with Smile Universe, eligibility for 401k, vision, dental, and medical plans.
Parkhurst Dining provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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