Customer Service Representative

1 week ago


Wilmington, North Carolina, United States Waltham Services, LLC. Full time

About the Role:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Waltham Pest Services. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and colleagues.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues
  • Communicate clearly and concisely with customers, technicians, and sales teams
  • Maintain accurate customer records and assist with scheduling service routes
  • Contribute to the success of our team through proactive problem-solving and a positive attitude

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for growth and development through industry-leading training and a clear growth plan
  • A fun and supportive work environment with a family feel
  • Discounts on travel, movie tickets, and other perks

Requirements:

  • High school diploma or equivalent required
  • 1-3 years of experience in customer service or a related field
  • Advanced listening, problem-solving, and multitasking skills
  • Ability to obtain pesticide license within 90 days of employment

Why Choose Waltham Pest Services:

  • Our company prioritizes safety, stability, and fun in the workplace
  • We offer a clear growth plan and opportunities for advancement
  • Our team is dedicated to providing exceptional customer service and support


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