Customer Service Representative
1 week ago
About the Role:
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Waltham Pest Services. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and colleagues.
Key Responsibilities:
- Provide timely and effective resolution to customer inquiries and issues
- Communicate clearly and concisely with customers, technicians, and sales teams
- Maintain accurate customer records and assist with scheduling service routes
- Contribute to the success of our team through proactive problem-solving and a positive attitude
What We Offer:
- Competitive compensation and benefits package
- Opportunities for growth and development through industry-leading training and a clear growth plan
- A fun and supportive work environment with a family feel
- Discounts on travel, movie tickets, and other perks
Requirements:
- High school diploma or equivalent required
- 1-3 years of experience in customer service or a related field
- Advanced listening, problem-solving, and multitasking skills
- Ability to obtain pesticide license within 90 days of employment
Why Choose Waltham Pest Services:
- Our company prioritizes safety, stability, and fun in the workplace
- We offer a clear growth plan and opportunities for advancement
- Our team is dedicated to providing exceptional customer service and support
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