Sales and Customer Experience Manager
4 days ago
Follett, a leader in education technology and services, is seeking a highly skilled Sales and Customer Experience Manager to join our team. As a Retail Operations Director, you will be responsible for inspiring teams to drive sales growth while delivering exceptional customer service and operational excellence.
About Follett:
We proudly serve over half of the students in the United States and work with 80,000 schools as a leading provider of education technology, services, and content. Our commitment to supporting a lifetime of learning and education sets us apart.
Key Responsibilities:
- Provide leadership for all facets of store operations, including sales promotions, special events, and preparation of merchandise displays and advertising copy.
- Partner with Regional Managers to review store financials and adjust accordingly to drive sales.
Requirements:
- Bachelor's Degree or Equivalent.
- 3-5 years of retail management or strong customer service experience.
- General Computer Skills.
The estimated annual salary for this position is $48,400 - $62,900.
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