Customer Service Director

3 weeks ago


Albany, Georgia, United States Food Lion Full time
Job Summary

We are seeking a highly skilled Customer Service Leader to join our team at Food Lion. As a key member of our Front End operations, you will be responsible for delivering exceptional customer service and ensuring seamless shopping experiences for our customers.

Estimated Salary: $40,000 - $60,000 per year

Key Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
  • Maximize sales through excellent customer service and maintain a neat and clean presentation of the work station and front end area of the store.
  • Perform tasks as a sales associate when scheduled or as needed per the surge plan guidelines.
  • Maintain alertness and call for assistance when needed to service customers per service standards.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.


  • Albany, Georgia, United States Follett Full time

    Job Overview:Follett, a leading provider of education technology, services, and content, seeks an experienced Retail Operations Director to lead the operations of its campus stores. As a key member of the team, you will be responsible for driving sales growth, delivering exceptional customer service, and ensuring operational excellence.About Follett:Follett...


  • Albany, Georgia, United States Churchs Chicken Full time

    At Church's Chicken, we are committed to providing excellent customer service. As a Guest Service Team Member, you will be responsible for greeting customers with a positive attitude, taking and filling orders, and delivering exceptional customer experience. This role is perfect for individuals who enjoy working in a fast-paced environment and are...


  • Albany, Georgia, United States Michael's Inc Full time

    Key Responsibilities:  • Assist customers in finding products and providing a positive shopping experience.  • Ensure fast and efficient checkout processes.  • Maintain store recovery standards and visual merchandising.  • Deliver excellent customer service and resolve customer inquiries.About the Role:As a Team Member at Michaels, you will...


  • Albany, Georgia, United States Michael's Inc Full time

    About UsAt Michael's Inc, we pride ourselves on providing an exceptional customer experience. Our team is dedicated to ensuring that every interaction with our store is positive and memorable.Estimated Salary: $45,000 - $60,000 per year (based on location)Job DescriptionWe are seeking a highly motivated and enthusiastic Customer Service Representative...


  • Albany, Georgia, United States Dollar Tree Full time

    About UsDollar Tree is a fast-paced and dynamic retail environment where teamwork and collaboration are essential. As a Customer Service Representative, you'll be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for our guests.Estimated Salary: $14-$17 per hourMain Responsibilities:Deliver outstanding...


  • Albany, Georgia, United States Follett Full time

    Take on a New Challenge:Follett, a leader in education technology and services, is seeking a highly skilled Sales and Customer Experience Manager to join our team. As a Retail Operations Director, you will be responsible for inspiring teams to drive sales growth while delivering exceptional customer service and operational excellence.About Follett:We proudly...


  • Albany, Georgia, United States Planet Fitness Full time

    About the JobAs a Front Desk Associate at Planet Fitness, you will play a key role in providing exceptional customer service to our members, prospective members, and guests. This includes greeting members as they enter and exit the club, assisting with questions or concerns, and promoting our Judgement Free Zone.Daily ResponsibilitiesProvide superior...


  • Albany, Georgia, United States Compass Group, North America Full time

    As an Assistant Director EVS, you will play a vital role in directing and overseeing the operational needs of the Housekeeping Department at our healthcare facility in Albany, GA. You will be responsible for coordinating tasks with Operations Managers and serving as a liaison between administration and hospital departments to provide exceptional service.We...


  • Albany, Georgia, United States Outdoor Network Full time

    Company OverviewOutdoor Network is a leader in the powersports and marine industry, with a commitment to delivering exceptional customer experiences.We operate several ecommerce websites, including Partzilla.com and Boats.net, as well as five brick and mortar dealerships across the United States.Job TitleWe are seeking an experienced CUSTOMER SERVICE PARTS...


  • Albany, Georgia, United States Wal-Mart Stores , Inc. Full time

    As a key member of the Walmart team, you will play a vital role in delivering exceptional customer experiences. With a strong focus on customer satisfaction, you will be the first and last point of contact for many customers, making their interaction with our store a positive one. Your ability to work effectively under pressure, multitasking and providing...


  • Albany, Georgia, United States Food Lion Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Operations Manager to lead our front-end store operations. As a key member of our team, you will be responsible for managing all aspects of store operations, including customer service, inventory management, and employee development.


  • Albany, Georgia, United States Outdoor Network Full time

    Career OpportunityAre you a motivated and customer-focused individual looking for a new challenge? We are seeking a Customer Service and Technical Support specialist to join our team at Outdoor Network. As a Powersports Parts Specialist, you will be responsible for providing expert technical support to customers, helping them find and purchase the right...


  • Albany, Georgia, United States Tim Thomas - State Farm Agent Full time

    About the RoleThe Producer and Customer Relationship Specialist position involves developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services. You will work closely with the agent to establish and meet marketing goals, ensuring successful long-lasting customer relations.This role requires excellent...


  • Albany, Georgia, United States Crothall Healthcare Full time

    About the Role: This exciting opportunity as an Assistant Director presents a chance to take your career to the next level and join a leading provider of support services in the healthcare industry. As a key member of our Housekeeping Department, you will play a crucial role in ensuring seamless delivery of services to all areas of the facility. Your...


  • Albany, Georgia, United States Michaels Stores Full time

    What You'll DoAs a Retail Sales and Customer Service Specialist, you will be responsible for delivering an exceptional shopping experience for our customers. This includes helping customers find products, answering questions, and ensuring a smooth checkout process.Main Responsibilities:Help customers locate products and provide solutions.Provide a fast and...


  • Albany, Georgia, United States Food Lion Full time

    Customer Service Role:In this Grocery Store Customer Service Specialist role at Food Lion, you will be responsible for creating a positive shopping experience for our customers by providing exceptional customer service within the Produce Department. You will maintain a high level of product knowledge, ensure that merchandise is properly displayed and...


  • Albany, Georgia, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled Customer Service Leader to join our Retail Operations team at Food Lion. This role is responsible for providing exceptional customer service, leading by example, and ensuring that all store operations run smoothly.About the RoleThe ideal candidate will have strong communication skills, be able to work well under...


  • Albany, Georgia, United States PetSmart Full time

    About PetSmartAs a leading retailer of pet supplies and services, PetSmart is dedicated to providing exceptional customer service and creating a welcoming environment for pets and their families.Job Title: Retail Sales AssociateJob Summary: We're seeking a highly motivated and customer-focused individual to join our retail sales team at PetSmart. As a Retail...


  • Albany, Georgia, United States Crothall Healthcare Full time

    About Crothall Healthcare:Crothall Healthcare is a Compass One Company that provides specialized, high-quality support services exclusively to the healthcare industry.Responsibilities:Coordinate tasks and responsibilities among frontline associates.Serve as a liaison between administration and unit departments.Establish priorities and ensure effective use of...


  • Albany, Georgia, United States Albany Area Primary Health Care Full time

    Job Title: Financial Counselor for Women's Health ServicesWe are seeking a skilled Financial Counselor for Women's Health Services to join our team at Albany Area Primary Health Care. As a key member of our staff, you will play a critical role in providing exceptional financial services to our patients.Job Summary: Under the direction of the Regional...