Customer Experience Specialist

4 days ago


Albany, Georgia, United States Food Lion Full time
Job Description

We are seeking a highly motivated and detail-oriented individual to fill the role of Retail Operations Team Lead at Food Lion. As a key member of our team, you will be responsible for overseeing front-end operations, ensuring that all store procedures are followed, and providing excellent customer service.

Key Responsibilities

Your key responsibilities will include:

  • Overseeing front-end operations, including cash handling and inventory management
  • Ensuring that all store procedures are followed, adhering to health and safety standards
  • Providing excellent customer service, addressing customer concerns, and resolving issues promptly
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work well under pressure and adapt to changing situations
Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan

$42,000 - $52,000 per year (estimated salary based on location and experience)



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