Territory Sales Representative

7 days ago

Duluth, Georgia, United States WEG Electric Corp. Full time
About the Role:

This position performs support and guidance functions to support customers and outside sales personnel with a focus on delivering an excellent customer experience.

We have 2 positions, one for 8-5 and one for 9-6 to cover the west coast.

The ideal candidate will have a strong understanding of customer needs and be able to provide solutions to meet those needs.

Responsibilities include:

  • Performing as the primary interface of WEG and guiding customers and outside teams through the inner workings of WEG to ensure a positive and complete customer experience.
  • Receiving and processing customer requests and proactively involving all company resources to answer questions to customer satisfaction.
  • Continuing to grow in their knowledge of all WEG catalog products to quickly and confidently support requests for customer applications.
  • Evaluating and processing inquiries to provide pricing, stock availability, necessary modification and/or engineering requirements to ensure the proper product options are presented.
  • Receiving and processing orders, verifying all information to support order accuracy, on time delivery, and the customer experience.
  • Proactively following up on opportunities to ensure all customer expectations have been met.
  • Overseeing all company identified accounts to ensure the customer base continues to support company goals.
  • Coordinating with and providing support to an assigned list of outside sales team members, with a focus on removing obstacles to enhance their ability to focus on the growth of new business.
  • Leading the on-boarding process for new customers and developing those accounts until they can transition to a team account.

Requirements include:

  • High School diploma and/or 1+ years of experience supporting customers or outside sales personnel.
  • Functional Microsoft Office skills.
  • Moderate understanding of industry trends, market forces, and customer expectations.
  • Basic product knowledge and applications.
  • Proficiency with the product catalog.
  • Phone etiquette for customer interaction.

We offer a pleasant work environment, competitive compensation and full benefits package.

To Apply:

All candidates must submit an updated resume and complete our application in order to be considered for this position.

Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

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