Director of Operations

2 days ago


Port Washington, Wisconsin, United States Ansay & Associates Full time
Job Title: Director of Operations

At Ansay & Associates, we're seeking a seasoned Director of Operations to lead our team in delivering exceptional customer experiences and driving operational efficiency. As a key member of our leadership team, you'll be responsible for developing and executing strategies that align with our business plan objectives.

Key Responsibilities:
  • Develop and implement operational strategies to improve customer satisfaction and service delivery.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Lead the integration and implementation of new business opportunities, ensuring seamless transitions and improved operations.
  • Oversee the performance of Operations Managers, conducting regular reviews and providing developmental direction.
  • Participate in the recruitment and selection of new team members, ensuring the right fit for our department's needs and culture.
  • Stay informed about industry trends, market developments, and best practices to maintain our competitive edge.
Requirements:
  • Bachelor's degree with 2-5 years of management experience in the insurance industry.
  • Property & Casualty license required, with Life license desired.
  • Proven leadership and business acumen, with a strong track record of delivering results in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.
  • Ability to manage a dynamic team and prioritize multiple projects and initiatives.
What We Offer:

As a Director of Operations at Ansay & Associates, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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